Are you passionate about the latest software & cloud technologies and immense possibilities they offer? Do you want to be part of the revolution that Cloud technologies promise? Citrix is seeking a talented, highly motivated, and collaborative Customer Quality Engineer (CQE) to work on innovative technologies within the Citrix Cloud Engineering team. Role Responsibilities

Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! ShareFile, part of Cloud Software Group, is a business where we see the highest growth potential and we want your help to support our customer facing functions with all the training they need to be successful and help us co

Strategize content projects that drive high value traffic. Partner with value engineering and writers to produce it. CMS is Drupal. Collaborate with web dev to ideate and create new features. Execute SEO opportunities. About Cloud Software Group Cloud Software Group combinesthe capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software provi

Documents cases, recommendations, and resolutions clearly in the CRM system Achieves and adhering to established Service Level Agreements and Key Performance Indicators Ensure the work performed meets the quality standards within acceptable time schedules and customer commitments Some weekend work may be required. Required Experience/Skills 3+ years supporting end users a

Cloud Software Group is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration are what we're all about. The Perks We offer competitive compensation and a comprehensive benefits package. You'll enjoy our workstyle within an incredible

The Lead Escalation Engineer will provide technical assistance on Citrix products to customers of medium to large size, scope, and/or political complexity via phone, email and/or remote access. You will perform advanced problem analysis and isolate problems of moderate to high complexity with little instruction from team leads and/or management. You will publish articles

A concrete salary or pay range 401(k) and retirement benefits Reimbursement for travel Health benefits Time off allowance Tuition reimbursement Team outings and events Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, col

Adoption Engineer Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! ShareFile tried to fit into Citrix and we realized it doesn't fit. We are now going back to our roots as a standalone business unit to focus on our SaaS business an area where we see growth potential. This

You will be part of Citrix Virtual Apps and Desktops product manager team focusing on providing image and application delivery across various cloud and on prem virtualization platforms. This is one of key ingredients to deliver Citrix Workspace promise anytime, anywhere and on any device. The primary focus of this position is to bridge the technical and business world, ma

$95,000 to $$110,000 dependent upon level of credentials 401(k) and retirement benefits Reimbursement for travel Health benefits Time off allowance Tuition reimbursement Team outings and events Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on t

Documents cases, recommendations, and resolutions clearly in the CRM system Achieves and adhering to established Service Level Agreements and Key Performance Indicators Ensure the work performed meets the quality standards within acceptable time schedules and customer commitments Some weekend work may be required. Required Experience/Skills 3+ years supporting end users a

Lead Talent Specialist Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business an area where we see growth potential. This business unit is unique, and we certainly aren't afraid to st

You will be part of Citrix Virtual Apps and Desktops product manager team focusing on providing image and application delivery across various cloud and on prem virtualization platforms. This is one of key ingredients to deliver Citrix Workspace promise anytime, anywhere and on any device. The primary focus of this position is to bridge the technical and business world, ma

Identify problem trends using technical support case data, user interviews, surveys, knowledge center articles, forum posts, and other social media outlets. Meet with key Technical Support stakeholders (tech leads, escalation engineers and TRM's) to identify and prioritize issues. Publishes articles on complex technical support issues in Citrix's online knowledgebase, rev

Provides technical assistance on Citrix products to customers of small to medium size, scope, and/or political complexity via phone, email and/or remote access, and other appropriate channels Performs sophisticated problem analysis and isolates problems of moderate to high complexity, with little instruction from team leads and/or management Achieving and adhering to esta