Build and maintain rapport by delivering excellent customer service via phone and email in a call center environment. Own an assigned portfolio of past due accounts. Maintain low portfolio aging by conferring with customers to determine reasons for overdue payments. Meet and maintain department goals while multitasking in a fast paced environment. Collaborate with a team

Analyze customer comments to identify website issues on uline.com and recommend enhancements. Track website enhancements and assist fellow analysts on larger projects when required. Work with the User Experience team to develop concepts that address website usability and align with best practices. Collaborate with the Quality Assurance and Web Development teams to validat

Write and publish executive summaries for company leadership. Work alongside business leaders throughout the organization to summarize and communicate the activity within their teams. Help write their story. Review and summarize customer feedback on our operations, products and any other topic they communicate. Maintain and publish reports for Uline's President. Coordinat

Review and report daily inventory adjustments and changes. Audit operational processes and compliance procedures. Recommend process changes or system enhancements based on findings. Resolve inventory discrepancies, operational challenges, and inter company transfer issues. Work with fulfillment operations on root cause analysis and solution development. Prepare weekly, mo

Design and construct web pages, emails and digital marketing pieces. Collaborate with various teams to design concepts with business goals in mind. Implement design changes and update on going website graphics. Present digital marketing campaigns to management. Coordinate with Photography team to develop new image concepts for digital assets. Mentor and inspire associate

Strategize and execute Uline product marketing campaigns that drive French paid search traffic to Uline's online shopping sites. Coordinate marketing plans with internal and external stakeholders ensuring seamless execution. Track and analyze performance metrics across various time frames, providing insights on business trends and campaign effectiveness. Propose and imple

Review and analyze various reports to identify strengths and weaknesses in business processes, as well as evaluate operational effectiveness. Coordinate resources for projects impacting branch operations. Present analyses and reports to senior management with recommendations and action plans. Perform root cause analysis on business operations issues and provide recommenda

Understand basic fundamentals of culinary arts, knife skills and food handling. Observe proper food preparation and handling techniques. Work various cook positions throughout the kitchen. Store food properly and safely. Plan food production to ensure food excellence, quality, temperature and appearance are preserved. Keep work area neat and clean at all times and maintai

Perform various analyses, including thorough reviews of financial statements and preparation of reports. Assess signs of possible fraud to determine account validity and protect company assets. Analyze a high volume of orders requiring credit review and answer 30+ incoming calls per day. Meet daily release deadlines to ensure customer orders are processed accordingly. Set

Review customer information in Uline systems and spreadsheets, expertly maintaining customer names, addresses and demographics. Consolidate customer accounts according to company guidelines through research, problem solving and good judgment. Verify data accuracy through research and resolve data entry errors. Properly categorize customers by Standard Industrial Classific

Manage overnight / night operations of warehouse, including returns, receiving, put away, transfers, restock, freight, parcels and conversion. Lead and develop overnight / night warehouse team to deliver unparalleled customer service. Maintain high levels of accuracy in overnight / night operations. Minimum Requirements High school diploma or equivalent. Bachelor's degree

Direct the day to day operations of the Construction and Design department for our growing North American organization. Oversee all aspects of large scale construction, design and maintenance projects, including working with outside vendors and contractors. Manage third party professionals such as architectural, civil, structural, electrical, mechanical and other contract

Answer incoming phone calls, determine their purpose and forward calls to appropriate people or department. Manage branch visitor preparations and greet incoming visitors in a professional, pleasant manner. Process product order requests from employees. Provide administrative assistance across departments and assist Human Resources with job candidates. Assist with custome

Act as liaison between Logistics and other departments regarding planning, testing and deploying Logistics Systems updates. Audit and maintain Logistics data including lead times, routing, rates and carrier information. Build relationships with internal and external business partners to resolve issues. Document project timelines and action items as well as provide updates

Oversee the design, development, implementation and optimization of Building Automation Systems (BAS) for our portfolio of over 55 buildings and growing! Support new construction and BAS related projects, ensuring seamless integration. Assess BAS functionality, provide expert guidance to the team and manage tasks for Building System Engineers and Facilities teams. Perform