Analyze customer comments to identify website issues on uline.com and recommend enhancements. Track website enhancements and assist fellow analysts on larger projects when required. Work with the User Experience team to develop concepts that address website usability and align with best practices. Collaborate with the Quality Assurance and Web Development teams to validat

Examine and interpret Human Resources (HR) data to support workforce planning, recruitment, turnover and other areas critical to staffing. Package metrics and insights for management to communicate with all levels of stakeholders. Collaborate with other business workforce forecasting teams to incorporate productivity targets and labor goals into the broader workforce plan

Interact with internal and external customers to resolve outstanding payment issues. Utilize available resources to ensure the coordination of invoice activities leading to timely reimbursement. Subject Matter Expert for a critical department process; including but not limited to escalated territories, third party placement, key accounts and electronic invoicing. Review p

Conduct onboarding, provide mentoring and follow up training for all new hires. Create, update and maintain department training materials. Deliver presentations as needed to provide additional learning support to new hires and existing team members. Compose written content such as email notices, newsletters, training memos and policy updates. Report employee performance t

Perform various analyses, including thorough reviews of financial statements and preparation of reports. Assess signs of possible fraud to determine account validity and protect company assets. Analyze a high volume of orders requiring credit review and answer 30+ incoming calls per day. Meet daily release deadlines to ensure customer orders are processed accordingly. Set

Perform various analyses, including thorough reviews of financial statements and preparation of reports. Assess signs of possible fraud to determine account validity and protect company assets. Analyze a high volume of orders requiring credit review and answer 30+ incoming calls per day. Meet daily release deadlines to ensure customer orders are processed accordingly. Set

Build and maintain rapport by delivering excellent customer service via phone and email in a call center environment. Own an assigned portfolio of past due accounts. Maintain low portfolio aging by conferring with customers to determine reasons for overdue payments. Meet and maintain department goals while multitasking in a fast paced environment. Collaborate with a team

Build and maintain rapport by delivering excellent customer service via phone and email in a call center environment. Own an assigned portfolio of past due accounts. Maintain low portfolio aging by conferring with customers to determine reasons for overdue payments. Meet and maintain department goals while multitasking in a fast paced environment. Collaborate with a team

Develop and maintain standards for electrical and fire protection systems to meet Uline requirements and code compliance. Specify and procure emergency generators, associated electrical equipment and oversee delivery, installation and commissioning. Specify and procure warehouse lighting and lighting control systems and oversee installation and commissioning. Review subco

Understand basic fundamentals of culinary arts, knife skills and food handling. Observe proper food preparation and handling techniques. Work various cook positions throughout the kitchen. Store food properly and safely. Plan food production to ensure food excellence, quality, temperature and appearance are preserved. Keep work area neat and clean at all times and maintai

Prepare conceptual layouts for office environments using Computer Aided Drafting (CAD) and PDF editors. Coordinate work assignments and installation projects with various external vendors for appliances, furniture, workspaces, telecommunications, etc. Maintain systems furniture inventory, including procurement and repairs of existing inventory. Prepare project schedules a

Publish scheduled reporting on key metrics, providing feedback and data based insights to drive business decisions. Analyze company wide operations, including performance and productivity data, error rates and root causes. Create tools to better enable Uline's warehouse locations manage operations, including Power BI dashboards and real time reporting. Identify trends, do

Oversee Uline's brand implementation on private label products, which account for over 60% of our 40,000+ product offerings. Manage and develop a team of private label team associates and brand designers. Coordinate with product managers on project specifications for product, packaging and label design. Establish strong relationships with domestic and international vendor

Answer incoming phone calls, determine their purpose and forward calls to appropriate people or department. Manage branch visitor preparations and greet incoming visitors in a professional, pleasant manner. Process product order requests from employees. Provide administrative assistance across departments and assist Human Resources with job candidates. Assist with custome

Work with IT security staff in maintaining the integrity of our systems and data with a focus on security controls, risk management and resilience. Mentor associates and interns by offering technical guidance and expertise on tasks and projects to ensure continuous development of our IT security team. Collaborate with IT and other business teams to develop robust security