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Exhibits expert communication skills, telephone etiquette and customer service always Pre registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre registering, and when present in the department Demonstrates clinical knowledge of basic anatomy and physiology and medical terminology to determine the appropriate test to be sch
Posted 30 days ago
A day in the life of a Contact Center, Team Lead at Hackensack Meridian Health includes Provide continual evaluation of processes and procedures, suggesting methods to improve areas of operation, efficiency and service. Provide Contact Center team members with support and respond to escalations. Communicate information to and from team members, other managers and departme
Posted 8 days ago
Are you a current UMass Memorial Health caregiver? CLICK HERE to apply through your Workday account. Schedule Details On Call Required Scheduled Hours Varies Shift 4 Mixed Shift, 8 Hours (United States of America) Hours 0 This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a C
Posted 24 days ago
Part time, Days Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner. Provide information to walk up visitors and patients in a courteous an
Posted 29 days ago
BHMG Behavioral Health Job Description Patient Access describes a multi disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visito
Posted 29 days ago
MultiCare Health System has an exciting opportunity for a Provider Onboarding Concierge with an exceptional customer service orientation. In this role you will collaborate, facilitate, and maintain key relationships with internal and external stakeholders to ensure a successful transition for all new MultiCare employed physicians and APPs. You will effectively communicate
Posted 27 days ago
PRIMARY FUNCTION The HRSC Representative interacts with a diverse set of customers in support of in bound telephone calls and emails from employees and retirees regarding Human Resource, Benefits, Recruiting, and HR/Benefits applications inquiries. The HRSC representative is responsible for responding and resolving all Tier I tickets submitted to HR Service Center. HRSC r
Posted 22 days ago
Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint
Posted 15 days ago
MAJOR JOB RESPONSIBILITIES Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics. Ensures PFS departmental quality and productivity standards are met. Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquires through written, verbal or electronic corr
Posted 21 days ago
MultiCare Health System has an exciting opportunity for a Provider Onboarding Concierge with an exceptional customer service orientation. In this role you will collaborate, facilitate, and maintain key relationships with internal and external stakeholders to ensure a successful transition for all new MultiCare employed physicians and APPs. You will effectively communicate
Posted 26 days ago
The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports deliver
Posted 22 days ago
Major Responsibilities Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics. Ensures PFS departmental quality and productivity standards are met. Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquires through written, verbal or electronic correspo
Posted 21 days ago
The Customer Service Representative (CSR) Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone based customer service; documents communications with clients; handles specimen transportation; perf
Posted 23 days ago
This position is a back up for business office functions, providing work coverage for the various operational work units in the RCBS organization. This includes billing, collections, reimbursement validation, cash posting, mail handling, scanning, sorting, assembly, copying, faxing, and data entry functions. In addition, this position provides training to Associates on RC
Posted 20 days ago
Are you a current UMass Memorial Health caregiver? CLICK HERE to apply through your Workday account. Schedule Details Monday through Friday Scheduled Hours 8a 6p Shift 1 Day Shift, 10 Hours (United States of America) Hours 40 This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is
Posted 24 days ago
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