Oversees communication strategies, requirements, and execution. Applies expert knowledge of best practices, trends, standards, requirements, and developments in content distribution technologies to formulate innovative ways to support Department strategic objectives and promote continuous improvement Ensures communications are screened and in compliance with all applicabl

Drive operations and customer experience by engaging team members on business strategy and performance results. Evaluate key performance indicators to identify opportunities for improvement. Execute risk and service delivery strategy by fostering collaboration between banking center team members, business partners and local Command officials. Conduct ongoing reviews to en

Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit) Determine and advise members on approved loan conditions and documentation requirements Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal repo

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Support all aspects of the Internal Controls over Financial Reporting (ICFR) governance program Support multi disciplinary control initiatives to evaluate controls and ultimately transform any control gaps into mature control environments Support the evaluation of the operational performance of existing controls and devise remediation strategies that align control perform

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Lead the preparation/review of all Lending investment proposals with a dual focus on strategy (both the company's growth objectives and integration with the Member Strategy Office) and financial impact (return on investment and other financial implications). Collaborate with the product owners and various support teams including technology, risk, enterprise project manage

Support all aspects of the Internal Controls over Financial Reporting (ICFR) governance program Support multi disciplinary control initiatives to evaluate controls and ultimately transform any control gaps into mature control environments Support the evaluation of the operational performance of existing controls and devise remediation strategies that align control perform

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Act as Manager in the incumbent's absence Supervise daily activities, coach, counsel, and document employee performance Prepare and conduct and review performance appraisals Lead recruiting efforts for effective selection of new section team members Ensure compliance with all HR related policies, practices, and procedures, such as timekeeping, recruiting, compensation, se

Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts Lead cash operations and branch self auditing efforts to keep credit union assets secure and within operational l