Build and maintain rapport by delivering excellent customer service via phone and email in a call center environment. Own an assigned portfolio of past due accounts. Maintain low portfolio aging by conferring with customers to determine reasons for overdue payments. Meet and maintain department goals while multitasking in a fast paced environment. Collaborate with a team

Maintain Uline's beautiful grounds, including mowing, weeding, fertilizing, pruning, watering, pest and disease control as well as trash and debris removal. Plant various landscaping materials such as perennials, grass, annual flowers, trees, shrubs, etc. Remove snow and ice from walkways and parking areas during inclement weather. Inspect and ensure landscape equipment i

Develop and maintain standards for electrical and fire protection systems to meet Uline requirements and code compliance. Specify and procure emergency generators, associated electrical equipment and oversee delivery, installation and commissioning. Specify and procure warehouse lighting and lighting control systems and oversee installation and commissioning. Review subco

Understand basic fundamentals of culinary arts, knife skills and food handling. Observe proper food preparation and handling techniques. Work various cook positions throughout the kitchen. Store food properly and safely. Plan food production to ensure food excellence, quality, temperature and appearance are preserved. Keep work area neat and clean at all times and maintai

Prepare conceptual layouts for office environments using Computer Aided Drafting (CAD) and PDF editors. Coordinate work assignments and installation projects with various external vendors for appliances, furniture, workspaces, telecommunications, etc. Maintain systems furniture inventory, including procurement and repairs of existing inventory. Prepare project schedules a

Publish scheduled reporting on key metrics, providing feedback and data based insights to drive business decisions. Analyze company wide operations, including performance and productivity data, error rates and root causes. Create tools to better enable Uline's warehouse locations manage operations, including Power BI dashboards and real time reporting. Identify trends, do

Oversee Uline's brand implementation on private label products, which account for over 60% of our 40,000+ product offerings. Manage and develop a team of private label team associates and brand designers. Coordinate with product managers on project specifications for product, packaging and label design. Establish strong relationships with domestic and international vendor

Design, develop and implement automated testing and tooling solutions, primarily UI automation of functional and regression test cases for projects and applications. Create, extend and maintain test automation libraries and frameworks. Provide test automation estimates and timelines for assigned projects. Create and maintain data sets to be used in test automation activit

Perform diverse software testing methods including Functional, System, Integration, Regression, API and Workflow to ensure smooth operations. Create and execute detailed test plans using Microsoft's Azure Dev Ops (TFS) for innovative solutions. Collaborate across teams, following Agile principles to achieve impactful results. Verify data accuracy using advanced SQL querie

Coordinate the communication of information and data with internal clients and external vendors about Uline's recruitment related advertising efforts. Assist in making recruitment ads, coordinating creative requests on time and getting printed materials to the right teams. Purchase ad space and handle requests from ad vendors. Keep track of our ad campaign details and exp

Recruit active and passive candidates for senior level corporate for Merchandising, Purchasing and Real Estate positions using job board sites, sourcing tools, social media and networking. Partner with hiring managers to understand the business, their talent needs and what it takes to be successful in each position. Identify and recommend recruiting strategies and ideas t

Analyze and develop solutions addressing customer Electronic Data Interchange (EDI) and punchout catalog needs. Qualify, develop and implement EDI and punchout catalog partnerships with Uline's customers. Serve as liaison between Uline's eCommerce, Sales and IT teams and our customers. Assist with testing new EDI and punchout catalog implementations and troubleshooting is

Analyze customer comments to identify website issues on uline.com and recommend enhancements. Track website enhancements and assist fellow analysts on larger projects when required. Work with the User Experience team to develop concepts that address website usability and align with best practices. Collaborate with the Quality Assurance and Web Development teams to validat

Collaborate with business customers to design and develop enterprise and departmental business intelligence and data warehousing backend solutions. Engage with project leads, business analysts, end users and third party contacts to design, implement and test data warehouse applications. Design and implement intricate data engineering processes to support business analytic

Direct and support the secure operation of the enterprise, emphasizing security components, risk management and controls. Provide engineering and support for firewalls, network segmentation technologies, web proxies, email proxies, cloud environments and IDS/IPS. Conduct regular security architecture reviews on existing technologies, offering actionable recommendations fo