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MIS Technician
Milwaukee, WI
Job Description
Job Summary:
This position requires an experienced, MIS technician with a broad knowledge in computer software and hardware.
RESPONSIBILITIES
EEO/AA: Milwaukee Health Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Milwaukee Health Services complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
Milwaukee Health Services expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Milwaukee Health Services employees to perform their expected job duties is absolutely not tolerated.
Milwaukee Health Services, Inc. is an equal opportunity employer.
Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.
This position requires an experienced, MIS technician with a broad knowledge in computer software and hardware.
RESPONSIBILITIES
- Provides support for all user IT support issues and works with available resources, hardware and software vendors to provide effective solutions, break/fix and problem resolution.
- Experience in Windows servers configuration(Server 2003 & 2008, 2012) along with troubleshooting (Active Directory, DNS, DHCP & Group Policy)
- Responds to Help Desk tickets, telephone calls, E-mails and personnel requests for technical support. Identifies, researches, and resolves technical problems
- Maintains, repairs & upgrades Desktops, Laptops, Printers, & Scanners
- Assist in developing and maintaining websites – execute design and maintain high design / production quality.
- Design user interface, tools and web pages to meet MHSI branding guidelines and web best practices. Develop site content and graphics.
- Solid understanding of web technology along with strong design and creative skills
- Strong skills in the design of site navigation/ Sharepoint
- Ability to hand code standards based HTML/ CSS / Dreamweaver / Javascript/jQuery
- Advanced skills with Adobe Photoshop, Illustrator and other industry-standard computer graphics software
- Maintains and supports Windows desktop and applications (MS Office Suite, Share Point, and Exchange Server 2010)
- Install vendor Critical and Microsoft Security patches and updates.
- Safeguards the company's operating data through a formalized and documented program of security administration and data backups
- Tracks and monitors the problem to insure a timely resolution.
- Ability to configure and troubleshoot wired/wireless networks
- Basic understanding of Network and phone wiring knowledge – basic understanding of patch panels / cable wiring.
- Knowledge working within a EMR (electronic medical records and CMS (customer Management System.
- Bachelor’s degree in Computer Science, Network Security or Administration, or related degree. Associate Degree accepted with five years direct work experience
- Certifications in MS Operating Systems, A+ Certification, or MS Office application.
- Excellent technical knowledge of PC, laptop and infrastructure hardware and operating systems.
- Hands-on hardware troubleshooting experience
- Minimum of 3 years experience in website design / Share Point
- Minimum of 3 years experience in LAN / WAN / Wireless / VPN / Mobile network architecture, devices and security consisting of Cisco, HP, and Juniper routers, firewalls, and switches.
- Minimum of 3 years experience in VMWare virtual server architecture and infrastructure.
- MOracle EBS and Business Intelligence databases, software, hardware, and network architecture.
- Minimum of 3 years experience in various server applications and services including, but not limited to: Active Directory, DNS, DHCP, and Exchange
- Must possess analytical skills to troubleshoot, report, communicate MIS issues and resolutions
- Detail oriented with a strong focus on customer service
- Flexible and able to multi task and prioritize duties.
- Must be able to work a rotating weekend shift with existing team members
EEO/AA: Milwaukee Health Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Milwaukee Health Services complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
Milwaukee Health Services expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Milwaukee Health Services employees to perform their expected job duties is absolutely not tolerated.
Milwaukee Health Services, Inc. is an equal opportunity employer.
Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.
Special Notes/Instructions
A+ Certification or network Plus required, Microsoft plus. Minimum three years -Networking ,software and hardware experience. Web Base Design system support a plus.
Job Summary
Company
Start Date
ASAP
Employment Term and Type
Regular, Full Time
Hours per Week
40 hours
Work Hours (i.e. shift)
10:30am-7:30pm
Required Education
Bachelor's Degree
Required Experience
3+ years
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