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  Three Master Skills for Managers
by Heather Mundell - Oct, 2012
By the time managers and small-business owners call me, they’re pretty frustrated and discouraged. They’re a good fit for their job. They’re well-respected. And they’re struggling. Typically the struggles look something like these: • Underperformers on the team • A demanding boss who’s never pleased • Too many projects and not enough resources • Exhaustion While each struggle is unique, there are three skills t...
  360° Answers: Should Managers Ignore Minor Offenses?
by Alexandra Levit - Oct, 2012
Each of our workplace experts has weighed in on the following question from a reader to give you four points of view. Here’s the question, with our experts’ responses below: "As a manager, I know how to handle big performance issues; people need to be warned, given time to improve, and then either shape up or ship out. I’m wondering, though, about less severe issues and how to properly handle them. One of my bigges...
  Does Gen Y Want to Run Your Company?
by Alexandra Levit - Oct, 2012
Bruce Tulgan is one of the top thinkers in the world of generational differences and intergenerational communication. In fact, he has served as a mentor to me in this space for the better part of a decade. On his blog, Bruce recently shared this scenario: At a major food conglomerate, summer interns are usually given an assignment, such as a big data-entry project, that they can complete during the course of their sum...
  Help Them Grow or Watch Them Go
by Alexandra Levit - Oct, 2012
I am very fortunate to count Beverly Kaye among my smartest and savviest mentors. For those of you who might not know her, Bev is a pioneer in the field of talent management and career development and continues to innovate at the helm of a large HR consultancy and with her new book, Help Them Grow or Watch Them Go. Besides the title, I also love that the book debunks myths (Blind Spots, anyone)? Here are a few Bev offers...
  Are you a Good Leader?
by Nicholas Dillon - Sep, 2012
A leader is not born. A leader is created and the whole process starts inside the most dangerous place you’ll ever encounter – your own mind. How can you become a strong leader who inspires others, drives people toward excellence, holds people accountable, and instills a sense of trust? Learning what makes a great leader is your first step. Here are some things you can do to become the leader you’ve always wanted to...
  Radical Times Call for Visionary Leadership
by Dr. Maynard Brusman - Sep, 2012
The great accomplishment of [Steve] Jobs's life is how effectively he put his idiosyncrasies - his petulance, his narcissism, and his rudeness - in the service of perfection. ~ Malcolm Gladwell Like it or not, we are in the midst of great social, economic and political upheaval. The way we live and work has changed tremendously in the last 10 years, and it’s likely to be radically different in another decade. There’s...
  High Flying Transitions
by Suzanne Bates - Jul, 2012
I haven't done a formal survey but it seems like there are more leaders than ever transitioning into new roles. Seismic shifts and market volatility, massive corporate restructuring, the speed of globalization, the pace of innovation; these are all forces that are catapulting leaders into new roles. Which prompts the chorus of inevitable questions from CEOs and leadership development/talent teams: are they ready? It's a...
  Executive Coach Tip of the Day: Let Go of Being Right
by Andy Robinson - Jun, 2012
Maybe you DO know the answer .... Maybe, just maybe you DO know the best way to do it .... Maybe you've solved the problem at hand before and KNOW the best solution .... BUT maybe, just maybe you don't. Could there be a better answer, a better way to do it, a better solution? Maybe, possibly, perhaps? Try this today .... LET GO of any need you have to "BE RIGHT." Give someone else room to figure out the answer, the best...
  How to Give an Effective Performance Review
by Heather Mundell - Jun, 2012
Most of us crave meaningful feedback at work. It's natural to want validation and acknowledgment for our accomplishments, and many of us wish we could hear constructive criticism more often to help us learn and grow. Yet the tool that organizations give managers, the dreaded performance review, is pretty universally loathed. Most managers aren't well-trained on how to give effective feedback. They forget the importance of...
  How Introverts and Extroverts Work in Teams
by Dr. Maynard Brusman - Jun, 2012
Teamwork demands shared responsibility, but it also demands individual contributions. It fails if team members shelter behind the consensus. ~ Robert Heller, Founding Editor, Management Today I recently spoke with a director of human resources who was searching for a San Francisco executive coach for the executive team at her company. The director of human resources asked some very insightful questions to determine whether...
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