Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Handle customer complaints respectfully and professionally Redirect customers to appropriate departments and teams when appropriate Follow up with callers on complaint/question status, ensure resolution Collaborate with call center team mem

Complaint Handling Intake Associate Temporary / Contract (Hybrid Acton, MA.) REQ 2024 6330 Estimated Duration 05.06.24 to 09.30.24 Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thou

Gopher Sport , a leader in innovative solutions to help people lead active and healthy lives, is adding Customer Care Experts to our award winning Contact Center Team! Consistent growth opportunities are available in our multistage service career path. Earn $23.50 per hour to start and increase your hourly pay to $25.00 within 6 months! Demonstrate reliability, accountabi

We can provide you with growth opportunities, job stability and other benefits...Apply now!

Achieves sales and opportunity pipeline metrics which support achievement of commercial sales profit / revenue goals. Responsible for servicing, up selling and cross selling to existing customers. Responds to general line customer inquiries via phone, fax or email and provides efficient high level servicing to customer to maximize order and/or problem resolution. Examples

Maintain a current knowledge of all contract requirements and objectives. Develop professional working relationships with colleagues, healthcare providers and other Medicare contractors. Take inbound calls from providers to answer questions and resolve complex issues. Make outbound calls to healthcare providers as a courtesy to confirm if letters requesting records for re

Managing existing business through pricing negotiations, contract extensions, RFP's, etc. Monitors customers supply chain activity. Prospecting new customers and business. Manages product development process and commercialization with internal cross functional teams. Identify menu gaps, promotional opportunities and key development initiatives to gain incremental sales. W

We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co workers, and referral sources as it relates to patient serv

Inside Sales Account Manager (Hybrid or Remote) You're the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry's biggest tech manufacturers. Merrimack, NH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardwa

The Trauma Sales Representative is tasked with marketing and promoting Globus Medical products within the guidelines of the company's quality policy and procedures. The sales goals and objectives assigned will be met and exceeded by having a full knowledge of Globus products, offerings, and surgical techniques, as well as understanding the customer needs and professionall

work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include provide outcome based solutions for our physician referral sources and existing patient population Submit new orders and moni

In the role of Client Engagement Manager, you will be responsible for developing and maintaining enterprise level engagement with Safety National clients, brokers, and TPA partners for the purpose of ensuring efficient and effective delivery of Safety National Service capabilities. Your day to day responsibilities as Client Engagement Manager will include Facilitating int

Remote candidates are also considered

Primary point of customer contact for service at MCI. Greets customers on arrival and ensures customer is comfortable. Prepares repair order for in processing of coach. Ensures customer is informed at all times as to repair status of coach by communicating the estimate of charges, changes needed to repair order, closes repair order and delivers completed coach to customer

Provide customers with professional service and assistance Making hotel and catering reservations for inbound and outbound aircraft Processing customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer service/hospitality experi