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Handle all inbound customer contacts received by telephone. Place outbound calls to clients in accordance with call log procedures and policies. _____________________________________________________________________________________________ Principal Duties Handles all customer inquiries received by telephone regarding reporting of patient results, inquiries of tests and services, concerns of servic
Posted 2 days ago
PREVIOUS CALL CENTER EXPERIENCE PREFERRED. THE HOURS FOR THIS POSITION ARE 11AM to 8PM MONDAY FRIDAY AND ROTATIONAL SATURDAYS 9AM TO 5PM. This position is responsible for providing quality service via telephone, fax or email to internal or external bank customers in an efficient and professional manner. This position is also responsible for researching and resolving customer requests and performin
Posted 2 days ago
Contribute to the management of the assigned team by providing support to the staff in their dealings with customers regarding bank products, services, policies, check orders, charged off accounts and error resolutions with a minimum of transferred calls. Work with supervisor on quality control, coordinating workflow and training of assigned team. Appropriately handle more complex customer issues.
Posted 2 days ago
United Language Group
- Burbank, CA / North Hollywood, CA / San Fernando, CA
The Call Center Operator is responsible for the day to day call center functions, ensuring that both our interpreters and clients are connected in a timely manner, while maintaining Operator performance expectations. This role will handle various tasks including taking in bound calls, collecting and verifying client data and transferring calls to an over the phone interpreter. Essential Duties + R
Posted 2 days ago
Located in Franklin 6 month+ long term indefinite role! $17.00/hr! ONLY LOOKING FOR HIGH CALIBER CANDIDATES WITH STORNG CSR (IN A CALL CENTER) & DATA ENTRY BACKGROUNDS! Will work as part of a team responsible for inputting data from applications for various products sold by Field partners, as well as move between departments in order to take on CSR functions in a call center environment. Will
Posted 3 days ago
As a Customer Care Quality Supervisor, you will be aligned with the Medicare Customer Care and CTM/GRV functional areas. You will be managing small project teams that are monitoring, reporting and producing opinions on the process quality and compliance of Medicare Part D functional areas. You will be responsible for guiding and assisting these team members in identifying risk within these operati
Posted 3 days ago
include Operating production machinery, including troubleshooting Perform routine quality checks, basic preventative maintenance, inspections, and tests as needed Load product into machine, enter order information, and maintain production/quality standards Clean and maintain area in accordance with established procedures Minimum Qualifications Ability to withstand repetitive walking, standing and
Posted 3 days ago
Company Overview Home Care Medical considers each team member a valuable asset. If you enjoy helping people and are customer service focused, consider joining our winning team. We recognize and applaud new ideas. We seek team members who desire to “make a difference” that will support and enhance the lives of our clients and their families. Our mission is "committed to enhancing t
Posted 3 days ago
60% Assists members over the telephone with questions about their accounts, products and services, resolves problems within their authority, and refers problems outside authority to management along with recommendations. 20% Processes mail including the sorting and posting of payments as needed. 10% Cross sells credit union products and services. 10% Performs other related duties as assigned. Expe
Posted 4 days ago
In a world where cellphones make communication possible anytime and anywhere, it has become a priority for many companies to have their calls answered at all times of the day. Stericycle Communication Solutions, a leader in the call center industry, provides live operator services to assist commercial and healthcare businesses process their telephone calls more effectively and efficiently. Whether
Posted 4 days ago
Customer Reference Associate Tysons, VA Full time Company Description Market Leading Products Innovative Ideas Exceptional People.... MicroStrategy, A Dynamic Place to Work At MicroStrategy, we are passionate about creating powerful, disruptive technologies that transform how companies do business. Innovative products and ultimately our success are rooted in one driving force our people. Our casua
Posted Today
Workforce Management Analyst (17255) What you'll get to do This Workforce Management Analyst is assigned to work in the Reporting Operations Center (ROC). Responsibilities include working with the Workforce Management system and call center technologies to provide daily support and training to our call center agents, supervisors and managers, and creating and distributing reporting packages used t
Posted Today
PAL Specialist Bilingual Required Bilingual English/Spanish Location Long Beach, CA The job Enhance Medi Medi member satisfaction and retention by identifying Medi Medi member needs, ensuring access to appropriate SCAN and community programs, resolving member service issues and proactively assisting members in navigating through healthcare and state eligibility systems. Functions as a liaison betw
Posted Today
NYU Langone – Brooklyn is a full service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The medical center is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Medical Center’s anchor for healthcare access, growth, and delivery in the entire borough. Learn more about NYU Langone – Brookly
Posted Today
At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is pr
Posted 2 days ago
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