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Taking inbound calls from customers to answer their questions about their credit card account. Responsibilities We are searching for those who have at least three years of telephone or retail customer service experience, speak either English, or English and Spanish languages, and are able to type at least 20 words per minute, and want to join our winning team! Qualifications We offer a pay rate of
Posted 3 days ago
Coordinate workflow CSR's (on average 5 people) at various locations throughout the network. Build and sustain the talent level in order to meet/exceed the service expectations of the organization. Supervises the day to day activities within the framework of established polices and procedures. Responsible for staffing levels as well as recommending solutions for customer complaints. Coordinates wi
Posted 3 days ago
Coordinate workflow CSR's (on average 5 people) at various locations throughout the network. Build and sustain the talent level in order to meet/exceed the service expectations of the organization. Supervises the day to day activities within the framework of established polices and procedures. Responsible for staffing levels as well as recommending solutions for customer complaints. Coordinates wi
Posted 3 days ago
Technical resource for users who is the initial point of contact for incidents, problems and request management. Answers, resolves, and logs in bound technical support calls from clients, identifies issues, and provides suggestions and long term resolutions. Works closely with assigned mentor and team leader to develop and improve technical service skills, uses provided support tools, learns effec
Posted 3 days ago
OF POSITION Incumbent will be required, under general supervision, to analyze contact center trends including call volumes, call patterns, staff productivity, attrition rates and resource allocation. Incumbent will monitor call volume of inbound call traffic; ensuring customer service needs are met by coordinating and adjusting call volumes in a timely manner. Incumbent will also utilize analysis
Posted 3 days ago
Ensures all call center employees adhere to the established work schedules Optimizes employee productivity by establishing work schedules that are based on the workflow of activity coming into the call center. Listens with respect so that employees feel heard and appreciated. Communicates in a clear, concise and effective manner. Builds consensus and is open to diverse points of view. Facilitates
Posted 3 days ago
Alpha Source is GROWING!
Posted 3 days ago
Customer Service Representative ITS Compliance, Inc. has multiple openings for Customer Service Representatives at our Madison, WI location. The Customer Service Representative will provide excellent customer service for all ITS Compliance customers by possessing the skills outlined below Ability to multi task and effectively manage time. Skill in use of personal computer and a working knowledge o
Posted 3 days ago
Our Exciting Work Environment This position is located at Globe Life Park, home of the Texas Rangers, located in Arlington, Texas. Delaware North Metroplex Sportservice is the premiere provider of food & beverage and retail merchandise for this MLB 49,166 seating facility. Please visit to learn more. The Opportunity Under direction of the Assistant Concessions Manager, responsible for taking guest
Posted 3 days ago
Receive incoming materials and products. Verify received packages with freight records. Assemble orders and pack items for shipment in an accurate and timely manner. Convey orders to shipping area. Assist in physical inventory by counting or recording material. Suggest alternate products based on cost, availability or specifications. Monitor scheduled shipment dates to ensure timely delivery, expe
Posted 4 days ago
Do you like talking to people from all of over the United States and Canada? Does planning vacations sound like fun? We have just the job for you! Come howl with us! Description As a Customer Service Representative (or as we say Tradition Creator), you'll get to help people from various parts of the country and Canada book their family vacation. Get excited with our guests as you help them cho
Posted 4 days ago
Due to an increase in business, A.B. Data, Ltd., is looking for a Claims Administrators with Commodities knowledge in our Class Action Administration Division. This division manages the complexities of various types of class action lawsuits, including commodities, commodities futures, securities, consumer, antitrust, employment, civil rights and environmental cases. A Claims Administrator with Com
Posted 4 days ago
Receive and initiate telephone communications with customers and CM personnel at all levels of the organization. Enter orders and other forms of specific product or customer information via keyboard and data screens to the computer. Interface with expediter, credit, product standards, warehouses, plant personnel to check deliveries on orders and quotations. Quote prices to customers on inquiries a
Posted 5 days ago
Wristband Resources; subdivision of Artemax is looking to recruit an CSR to their team! Competitive pay and benefits medical, dental, vision, and 401k. Customer Service Representative is responsible to all activities required to support and maintain customers. Including customer relationship management, order entry, introduction of new customers, and communication of customer expectations througho
Posted 5 days ago
Do you want to make a difference? We are saving lives every day. We are looking for dedicated, motivated individuals who are interested in being an integral piece of our team. Donor Schedulers are needed to support blood donor operations at our Springfield, IL location. Our Donor Schedulers are responsible for conducting telephone calls to prospective blood donors from established call lists and
Posted 5 days ago
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