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The Director, Call Center Operations will Develop long term call center strategy in alignment with company objectives and guide direct reports in developing and implementing shorter term solutions. Analyze performance data and re engineer processes through bench marking with external and internal business partners; Interact with leadership of other departments to maximize a best in class call cent
Posted Today
Have a passion for helping people get the medicine they need to feel better and live well. Become a Member Services Specialist where you'll be responsible for interacting with Prime members by providing support and assistance with order processing and general account benefit inquiries. The Member Services Specialist will also work from home after 6 weeks of training! Responsibilities Receive incom
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Job Description Schedule is Sunday Thursday (Sunday 8 30am 5 00pm and Monday Thursday 10am 6 30pm) Responsibilities 1. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. 2. Schedule appointments to ensure maximum number of donors are scheduled each day. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent do
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Airport/Station Agents perform a variety of tasks to keep our ground operations running smoothly, efficiently and on time. Responsibilities may vary at each airport and may include customer service (above wing), ramp service (below wing) work, or a combination of both. Agents working customer service functions promote and sell air travel with American Eagle, American Airlines and/or other contract
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Diagnostic Group LLC
- Watertown, MA
Outbound calls to current and potentially new patients; Schedule qualified appointments for free hearing tests; Book and track appointments in multiple systems; Maintain call logs and detailed reports. Qualifications High School Diploma or GED required; Proactive customer service skills and excellent phone manner; Strong verbal communication skills; Proven listening and closing skills; Ability to
Posted Today
Provide excellent customer service by answering incoming phone calls from customers and providing requested information and resolution to the question. Log all inquiries into the system and assign follow ups in the system as needed. Respond to internal and external inquires as needed. Meet or exceed individual and department goals. Perform outbound outreach calls, log call in the system and run ap
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Requires a strong sense of compassion and ability to foster relationships with all customers and internal employees Is an educator of Hanger Clinic services, products, programs, policies, and procedures Ensures incoming and outgoing contacts are managed and processed in a timely manner and documentation of those contacts is concise, thorough and accurate Refers customers to the appropriate departm
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Manage complex and multiple client engagements with Service & Operation Level requirements and agreements (SLR, SLA and OLA) in 24X7 service operations model. Ensure that all service operations clients are transitioned from the onboarding stage to sustainment and their requirements are mapped to the appropriate SLAs. Establish, report, communicate and monitor service levels using industry best pra
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The Call Center Representative is responsible for providing a high level of customer service to patients through the AAH Call Center. The Call Center Representative is responsible for creating a positive first impression and providing a quality patient journey experience. This position will answer inbound calls, make outbound calls for lead follow up, and support the fulfillment of consumer leads.
Posted Today
Join the team that powers the global real estate economy CoreLogic is an innovative, future focused company whose vision is to deliver unique property level insights that power the global real estate economy. We are a $1.5 billion in sales company with more than 6,000 employees globally serving the financial services and insurance industries. We are evolving at a rapid pace and the clients we serv
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Staffing Network LLC.
- Chicago, IL / Rosemont, IL
Call Center Environment- Earn top dollar!
Posted Today
Patient Follow Up Representative Our client, one of Wisconsin’s largest healthcare organizations in the Milwaukee Area, is currently interviewing candidates for a Patient Follow Up Representative to join the team. This individual will assist patients and providers by supporting the coordination of care processes across regional department lines.The Patient Follow Up Representative will accep
Posted Today
Handles customer calls regarding orders, returns, requests, quotes, price and availability. Processes invoices, enters orders and confirms orders via fax, email or phone. Ensures accurate daily shipment processing, product scheduling and shipment confirmations. Investigates and responds to customers' requests concerning stock availability, order expediting, pricing, special items, as well as prefe
Posted 3 days ago
Level Entry Job Location Undisclosed Position Type Undisclosed Education Level High School Salary Range Undisclosed Travel Percentage Undisclosed Job Shift Day Job Category Admin Clerical Description Future Career Opportunities available for Blind Professionals Customer Service Representatives. The National Industries for the Blind is pursuing call center opportunities and is looking for qualified
Posted 3 days ago
RockAuto Analytical Customer Support Specialists don't read from scripts; they listen to the needs of customers to solve problems and identify ways to make our website the best place to purchase auto parts online. Our Analytical Customer Support Specialists gain valuable insight into how our business works, and continually strive to make it better. Our Analytical Customer Support Specialists R
Posted 3 days ago
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