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Department Patient Billing Salary Grade 4 Seeking energetic, passionate customer service focused individuals who seek alternative solutions to challenging patient billing issues. Answer 100 120 inbound calls per day from patients, doctor's office, private insurance carriers, etc.. Collect payments from patients for outstanding balances. Routinely utilize multiple resources to resolve patient inqui
Posted Today
The Client Service Center Agent ensures delivery of excellent customer service through prompt, professional, and accurate account of inquiries, and then provides thorough and clear resolutions. He/she is the first point of customer contact (Tier 1) for general questions (fulfillment issues, functionality, reporting, etc.,) and refers and escalates unresolved issues to designated contacts. Responsi
Posted Today
Use diagnostic methods to get required information for problem solving, and perform documentation. Determine root cause, and seek out answers to questions with the materials and tools available. Escalate contacts as appropriate, acting as customer advocate if required to resolve problem. Contribute to achievement of Key Performance Indicators, individual and team. Proactively conduct follow up to
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In a world where cellphones make communication possible anytime and anywhere, it has become a priority for many companies to have their calls answered at all times of the day. Stericycle Communication Solutions, a leader in the call center industry, provides live operator services to assist commercial and healthcare businesses process their telephone calls more effectively and efficiently. Whether
Posted Today
T-MOBILE USA, Inc.
- Tampa, FL
Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Respond to customer issues escalated to Regional level. Resolve escalated Billing Systems issues Support Dealer channel and assist store personnel Assist Regional Manager, Customer Operations in resolving customer proble
Posted Today
The Call Center Contact Analyst is responsible for executing complex behavioral analysis activities relating to call center channel contacts and call intelligence efforts. The Analyst supports a wide variety of fit for purpose call center channel analytics including customer sentiment and contact behavioral assignments such as behavioral analysis, consultative analysis, financial data analysis, de
Posted 1 day ago
Customer Category Manager Requisition ID 10118BR External Title Customer Category Manager Job Advertisement Our Company The Kraft Heinz Company is revolutionizing the food industry we will be the most profitable food company powered by the most talented people with unwavering commitment to our communities, leading brands and highest product quality in every category in which we compete. As a globa
Posted 3 days ago
Summary A Fortune 500, publicly traded entity is seeking a Manager, Order to Cash to join their team. This organization offers lots of great opportunities for advancement both vertically and horizontally. They also offer excellent health and retirement benefits to their employees. The Manager, Order to Cash will be a change agent for the order to cash process, via partnership with internal and ext
Posted 4 days ago
Department Patient Billing Salary Grade 4 Seeking energetic, passionate customer service focused individuals who seek alternative solutions to challenging patient billing issues. Answer 100 120 inbound calls per day from patients, doctor's office, private insurance carriers, etc.. Collect payments from patients for outstanding balances. Routinely utilize multiple resources to resolve patient inqui
Posted Today
Professionally handle incoming requests from internal and external customers and ensure that issues are resolved both promptly and thoroughly. Provide unique service to each individual customer, which may include, but is not limited to opening quotes, creating sales orders, invoicing, parts requisition, hazardous materials documentation, Customs Declaration documents and assuring the customer's pa
Posted Today
Rapidly, accurately, and respectfully process incoming requests, (primarily via phone) and initiate emergency procedures. Maintain call schedules and track telecom equipment using multiple software applications. Requirements Required Education/Experience High School graduate or equivalent. Basic computer skills. Previous experience answering high volume telephone lines. Previous work or volunteer
Posted Today
Branch ID 3212 Pay Rate/Salary $18.00 25.00 / Hour Great opportunity for a solid Customer Service Rep with a stable,small to mid sized privately owned Aerospace Company in the South Bay. Very pleasant working environment and company culture. Ideal candidate likes to stay long term with employers and looking to find a position to grow with the company. Looking for dependable, professional rep who i
Posted Today
The Call Center Representative handles incoming calls from internal and external customers representing KCI in a professional manner while collecting and entering required data into Advantage Center systems. PRIMARY DUTIES/RESPONSIBILITIES Handle incoming calls for orders, service and product information in a timely and professional manner, following department procedures Enter required data and p
Posted Today
Act as the point person for designated accounts (across all TS brands) for pre and post purchase order requests, processes, data, and issue resolution. Provides leadership to deliver process excellence and customer service in support of sales and operations organizations to increase customer satisfaction and increase Avnet's available wallet share in hardware, Services and Software sales. May also
Posted Today
The Patient Services Supervisor is responsible for the day to day operations of the call center. The primary function is to ensure that the Team Leads (PSTLs) are fulfilling their responsibilities, inbound and outbound calls are being processed effectively and efficiently, and Patient Services Representatives (Reps) are performing up to client expectations while overall company performance goals a
Posted 3 days ago
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