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Information Specialist After Hours Call Center (MED001931) Reports to the Manager of the SFMC After HoursCall Center. Functions as answering service representative for specificcontracted specialty provider groups. Answers incoming patient triage telephonecalls; enters patient demographics and reason for call, prioritizes calls perprotocol, and routes appropriately to triage nurses. Coordinates the
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Customer Care Associate (Evening) FT Incl 10% Shift Differential (121726) Calling all night owls! West's Health Advocate division is looking for full time Evening Customer Care Associates to join our Plymouth Meeting team. A Customer Care Associate in an important position providing guidance and direction to our members regarding the health care system. If you have previous customer service experi
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& Objectives This person will bring a customer focus, with strong organizational abilities and a problem solving mindset to deliver best in class solutions and service to our business customers. The high level responsibilities include Meeting regularly with business leaders and SPG's to determine programming requirements, headcounts growth forecasts, strategic initiatives and special facility need
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Entry Level Help Desk Specialist Job Location US TX Austin Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patie
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OF POSITION This position is the internal sales "expert" for a facility, handling customer inquiries and determining their product needs. This position supports the growth of our business through supporting current and potential customers through handling customer inquiries and determining their product needs. Answer incoming phone calls. o Handle customer inquiries via the telephone by providing
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Provide excellent customer service by answering incoming phone calls from customers and providing requested information and resolution to the question. Log all inquiries into the system and assign follow ups in the system as needed. Respond to internal and external inquires as needed. Meet or exceed individual and department goals. Perform outbound outreach calls, log call in the system and run ap
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As the Customer Operations Supervisor, you will oversee the day to day operations of the multi channel contact center, assuring metrics are met and that customers enjoy a positive, professional and complete interaction with all team members. Supports strategic improvements consistent with corporate goals and initiatives, focusing on improving customer experience through a high quality customer exp
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NYU Langone Hospital – Brooklyn is a full service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health’s anchor for healthcare access, growth, and delivery in the entire borough. Learn more about NYU Langone Hospital – Bro
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Take incoming calls reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned Provide a high level of customer service by assisting customers and assessing their rental needs in per
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include Receiving, investigating and responding to all customer inquiries within all operating companies and regulatory guidelines. This includes, but is not limited to, billing issues, trouble reports, outage information, credit information, company products and other customer inquiries. Inputting of phone, fax or web orders into appropriate databases Resolving customer issues and requests in a p
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Serve as driver's supervisor/representative in Operations. Manage drivers performance in identified categories and be primary communication link to drivers. Work to achieve optimum driver and customer satisfaction. RESPONSIBILITIES 1. Sole communication link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and d
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Milliman, Inc. is recognized as one of the top firms providing professional services to the insurance industry. Milliman IntelliScript is a specialty software as a service (SaaS) unit of Milliman that provides valuable real time data and underwriting decision support tools to health and life insurers. With deep understanding and expertise in the life and health insurance markets, IntelliScript off
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Manage day to day operations of one or more teams in the call center. Plan, direct, manage and evaluate team performance to ensure customers are receiving a high level of service. General Duties and Responsibilities Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure
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Under direction of the Pharmacist in Charge and other pharmacists in the Specialty Pharmacy, the Pharmacy Technician is primarily responsible for assisting the pharmacist in obtaining all the necessary information for dispensing and adjudicating a medication correctly. The Pharmacy Technician's main objective is to answer phone calls and contact the doctors and patients via fax or phone or other c
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Covance Patient Access Advocate Job Location(s) US MD Gaithersburg Job Number 2018 20410 Job Category Administration/Clerical Position Type Full Time Job Overview A career at Covance provides our employees the unique opportunity to make an immediate impact and difference in our patient’s lives. Joining Covance will offer a rewarding career, a chance to work in an energetic & team oriented wo
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