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Provide technical and administrative support to assigned customers and program teams in assigned Region. Principal Accountabilities Manage and maintain customer documentation and database information for assigned clients. Create and distribute customized reports to customers and project teams as requested. Provide customer service and end user systems support to assigned customers and program te
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The Customer Care Representative 4 is responsible for providing advanced product technical assistance to internal and external customers while supporting multiple channels and brands by handling a high volume of customer calls requiring product recommendations, problem resolutions, complaint handling, and troubleshooting utilizing in depth product knowledge. REQUIRED EDUCATION/EXPERIENCE Bachelor'
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E3 Federal Solutions, LLC seeks Customer Support Analysts to join our team in support of our Civilian Agency government client NIH Information Technology Acquisition and Assessment Center. These positions are located in Rockville, MD. These positions regular work responsibilities include the following Log, track and manage inquiries submitted through the GWAC portal via phone or email Provide adm
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DJO is currently seeking a Field Service Rep for Lansing, MI. Provides customer service to clinics, physicians, therapists, and patients. Duties include but are not limited to working independently to fit and educate patients on products; partnering directly with physicians, medical staff, distributors and reps on product delivery and services; managing product inventory; assisting with billing an
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E3 is seeking a Customer Service Specialist (Tier 1) to support the Department of Homeland Security (DHS) Office of Chief Security Office (OCSO) requiring expertise in helping the client to manage help desk operations and technical projects. We are looking for the Help Desk Technician to be responsible for the following This position is located at the following address GSA Building, 301 7th St. SW
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Enhance the resident experience by creating and maintaining a warm, inviting, and professional environment. Welcome current/prospective residents and their guests with courtesy, poise and professionalism (stand, greet, eye contact, firm handshake, etc.). Personalize each interaction to maximize the customer experience. Anticipate the needs of our customers and seek creative ways to exceed expec
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The Lead Concierge will personally perform the following duties, and ensure that the Concierge Team also performs these duties Enhance the resident experience by creating and maintaining a warm, inviting, and professional environment. Welcome current/prospective residents and their guests with courtesy, poise and professionalism (stand, greet, eye contact, firm handshake, etc.). Personalize each i
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Customer Service • Maintain a professional, friendly atmosphere for customers. • Cheerful and courteous, and effectively greets prospects, residents, and guests. • Strive to make residents feel welcome and comfortable in the community. • Offer appropriate assistance on a proactive basis. • Answer incoming calls and handle accordingly. • Correctly transfer calls to app
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in the Operations Center as a Contact Center Agent, answering inbound customer calls while also responding to electronic communications/requests Responsible for receiving client communications, issue evaluation and resolution or escalation as needed. Ensures that client issues ar
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Responsible for client communications, issue resolution, and compliance on client deliverables and revenue. Ensures that client issues are dealt with in an efficient and satisfactory manner. Works closely with internal teams in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project. Ensures that all pro
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Reviews e mail immediately upon reporting to assigned shift. Prints a copy of all orders received and confirms that the order request for the day has been completed correctly. Completes the Purchase Order Log Form for all orders. Receives and counts received items, verifies received amounts to purchase orders, and records data per established procedure. Packs and unpacks items to be stocked on she
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Provide utmost support to Kastle clients support needs. Provide highly responsive, timely, professional and accurate responses to clients who submit a question/ticket via phone, email or other means. Troubleshoot individually and with team members to ensures that client issues are dealt with and resolved in an efficient and satisfactory manner. Enter all correspondence and necessary information re
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Insurance Verification Specialist FULL TIME, 1ST SHIFT OPPORTUNITY! (Full Time 1st shift) Location Milwaukee, WI (corporate headquarters) (53224) Would you like to join a well respected and thriving organization. Look no further! For over 25 years, Horizon Home Care and Hospice, located in Milwaukee, WI has been dedicated to providing the best possible care to many patients and families who need h
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Req Id 25082 The Customer Relations Representative is responsible for engaging with customers to process sales orders and respond to customer requests in a fast paced environment. Our comprehensive training program provides the technical knowledge to consult with our customers to ensure product requests meet patient needs. This is an ideal position for a career minded Customer Service professiona
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Req Id 25802 The Customer Service Manager position is responsible for coaching and managing their team of Customer Relations Representatives while maintaining the highest level of service for our customers. This position will be responsible for setting the standard for attitude and maintaining the culture within the department. Exemplifying a 'team first' mentality and acting as a servant to the
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