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Process service requests immediately as they come in via phone, fax, and email Use multiple computer programs to find client and partner information Determine if service request is a fee for service or no charge Issue service request to assigned partner company Document the service requests on the client account Follow up within 72 hours to ensure service has been provided and client issues have b
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Work with clients, Partners, Sales and Billing to resolve account discrepancies. Research credit requests and submit for approval. Process approved credit memos on client accounts. Monitor assigned accounts for timeliness of payments. Collaborate with the Billing Team to help provide insight regarding unpaid invoices, primarily on work order and purchase order accounts. Efficiently and accurately
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Work with clients, Partners, Sales and Billing to resolve account discrepancies. Research credit requests and submit for approval. Process approved credit memos on client accounts. Monitor assigned accounts for timeliness of payments. Collaborate with the Billing Team to help provide insight regarding unpaid invoices, primarily on work order and purchase order accounts. Efficiently and accurately
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Provides pest management services to commercial and industrial clients on an established monthly route efficiently and effectively, while ensuring quality and safety. Delivers services in accordance with company policy, specific customer protocols and within governmental requirements. Completes service documentation that is accurate, thorough and timely. Develops and maintains positive and profess
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Provide training and technical support to new Technicians Provide route support when needed Complete special service work as needed Respond promptly to inquiries from clients, co workers, management and Partner companies Seek, identify, destroy, control and deter pests using knowledge of pests' biology and habits Perform service calls and audits to verify proper service has been completed Identify
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Enter accurate data into appropriate database according to established procedures Respond to inbound inquiries from internal & existing external customers Research, document, and resolve commercial and residential client billing issues Process and document cancellations according to established guidelines and company policies Respond to internal correspondence from corporate/operating companies ac
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The ServiceMaster Company, LLC
- Hartford, WI / Jackson, WI / West Bend, WI
Voted one of the Best Places to Work in 2017 and 2018, Wil Kil Pest Control is a Wisconsin based company and Copesan Pest Solutions Partner that services commercial and residential properties in Wisconsin, Illinois, Minnesota, and Iowa. Founded in 1924, Wil Kil Pest Control has experienced continuous growth as a respected leader in the pest control industry. Working in the pest control industry gi
Posted 1 month ago
Proactively identifies, maintains and expands relationships with accounts' decision makers. Works with sales teams to assist in the identification and execution of cross sell opportunities. Provides comprehensive, strategic account management and penetration to achieve quarterly and annual business goals. Provides regular detailed reports to clients and internal departments using proprietary and M
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