Assist in planning and executing daily activities for Resort guests Welcoming and introducing the guests to all experiences upon the guests' arrival in the lobby. Creating, developing, and implementing on and off site events Marketing of daily, weekly, monthly schedule of events Listen to and address guest comments or concerns Create personalized experiences for each gues

Performs front desk responsibilities to include greeting guests, performing guest transactions, answering the telephone, processing individual reservations, balancing credit card and cash transactions, and taking accurate messages for guests and management. Performs data entry and guest transactions on front desk computer system. Provides quality service for guests in a t

Working at the Grand Geneva Resort & Spa means you're not just a number you're a member of our family. You'll receive all the benefits of working at a AAA Four Diamond resort in a small community, combined with the benefits of a larger hotel management company based in Wisconsin. Our name in the area means home, family and tradition. We have a strong sense of tradition, a

Ensure prompt and courteous service to guests while making sure all guest experiences are distinctively superior. Service all stay over rooms, changing sheets/pillows slips daily and replenishing towels/amenities as needed. Clean all check out (vacant/dirty) rooms thoroughly, paying close attention to details and changing sheets/pillow slips. Replenish towels and amenitie

Act as a receptionist for all guests entering the pool area. Maintain a responsible, cordial and friendly attitude at all times. Assist with monitoring the facility and the conduct of patrons. Perform general cleaning/maintenance within the department as assigned by a supervisor/manager. Assist in maintaining order and enforcing rules throughout the facility. Inform super

Ability to perform all dining room positions including server, server assistant, and host. Open and close restaurant. Supervise staff in absence of Restaurant Manager. Assist with on going training to ensure standards are being met. Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Move th

Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish. Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, dessert presentation). Maintains a neat, clean, organized, safe work environment. T

Able to stand and walk for 8 hours or more Good communication, organizational and interpersonal skills Must be alert to the customer's needs Must have excellent attendance and punctuality Must be able to work weekends and holidays Must be able to work any shift with flexibility Able to lift at least 20 pounds Able to perform several tasks simultaneously Energetic, enthusi

Empty room attendant carts of soiled linen and trash. Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers. Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guestroom doors, elevator doors, remove all spider webs in corners etc. Obtain amenities and supplies for room attendants. Sort linen and place in li

Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors using cleaning agents and equipment provided by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents. Thoroughly dust all furniture, pictures, and shelves, windowsills, and all flat surfaces extendin

Perform all functions of the Executive Chef in his/her absence. Assist in the interview, hire, train, supervise, schedule, and participate in activities of chefs, cooks, and other personnel involved in preparing, cooking, and presenting food in accordance with productivity standards, cost controls, and forecast needs. Assist in the continual evolution menu items for all o

Provide needed supervision to prevent accidents within the facility. Provide new materials and topics for daily training. Provide feedback and information for staff evaluations. Act as the Manager on Duty when the Director is unavailable. Act as the liaison for all Red Cross materials, transmittals, trainings, and lifeguard classes. Supervise and support Head Guards, Life