We have a very exciting opportunity for an experienced, results driven, entrepreneurial Director of Technical Support to join our team. In this roll you will be responsible for strategy, vision, planning and execution for the aftermarket technical support and service team for Global Industrial's Private Brands products. This role is vital to our company's growth strategy

Design and implement sales forecasting, planning and budgeting processes. Provide insight to larger team on trends and errors and provide innovative business solutions. Review various processes including sales compensation planning, sales new hire onboarding & training, and our North America Sales Forecasting process. Research and analyze current processes and present for

Supervising and directing Product Managers. Work with Product Managers to identify product offering gaps and identifying manufacturers that fill identified product gaps. Responsible for competitor assessments, field research, market research determining promotional requirements, and development of the marketing project plan. Manage competitive intelligence across each pro

Responsible for providing job hazard analysis (JHA) for work efforts and conducts safety, facility systems, and material handling fleet operations inspections. Responsible for day to day proactive and reactive work efforts on Facility mechanical, electrical, and plumbing systems and related assets Conveyor daily system start up and operation Material handling fleet daily

The successful Digital Merchandising Associate will help optimize Global Industrial's online merchandising by having a detail oriented approach and a genuine interest in understanding what drives customers to buy. They support the Digital Merchandising team to execute merchandising plans to drive sales and conversion across product categories that align with overall produ

Supervise 7 to10 employees in a Business to Business Sales environment. Work directly with Commercial Account Managers to help them attain/exceed individual sales goals by building and managing accounts. Ability to coachand mentor Commercial Account Managers. Resolve issues involving employees and customers to ensure timely processing of orders. Provide strong leadership

Remote candidates are also considered

Working with the Marketing Sr. Manager to create a strategic marketing strategy and mapping out the tasks needed to implement that strategy Participate in development of integrated marketing plans to support the Strategic Plan working with the Web, Creative, CRM and Merchandising teams Build and maintain detailed project schedules for all marketing initiatives using monda

Under direction from the Facility Maintenance Supervisor or Lead, executes the day to day work plans as assigned. This person is directly responsible to ensure the facility is maintained in a safe and compliant condition. This person will self perform very limited maintenance on mechanical, electrical, plumbing, and conveyor systems while also executing general housekeepi

Responsibilities Responsible for providing job hazard analysis (JHA) for work efforts and conducts safety, facility systems, and material handling fleet operations inspections. Responsible for day to day proactive and reactive work efforts on o Facility mechanical, electrical, and plumbing systems and related assets o Conveyor daily system start up and operation o Materia

Partner with creative team leads to support department strategies and execute email marketing campaigns from conception to delivery. Responsible for the design and implementation of assets as well as deployment of email campaign. Collaborate with marketing team partners to select imaging for related email campaigns and deliver assets in a timely fashion. Provide input and

Maintain and optimize the new hire onboarding program; ensuring an excellent orientation experience. Collaborate with the hiring managers to progress the business onboarding plan and align expectations. Follows standard procedures to execute new hires and ensure terminated employee data is removed from appropriate employee databases and is moved to an inactive status. Uph

Team Development Foster the professional growth and development of the Customer Success team through coaching, mentorship, and training initiatives. Organize quarterly training sessions at branches for Customer Success associates to enhance their skills and knowledge, promoting continual improvement and excellence. Team Support, Sales Programs & Support Provide administra

Manage project schedules and report on program effectiveness across the CEX team. Collaborate and identify learning solutions that empower customer service and inside sales to have the right conversations and equip our leaders with the right coaching tools. Design and develop training programs for new and existing associates, ensuring they align with company goals and val