Visit client sites within assigned territories/accounts for troubleshooting, diagnosing and resolving maintenance/repair of multifunctional office equipment to include complex disassembly, cleaning and replacement of individual parts, reassembly, testing and adjustment Troubleshoot equipment to determine the cause of malfunctions and estimate parts and labor for repair; r

Communicate with, support and align with the Directors of Business Development (Sales responsibility) of Industrial Print Channel to drive pipeline growth within the 3 channels and increase sales of Industrial Print solutions in North America (Direct, Dealer and Industrial Print channels) Performance measured by unit sales compared to the fiscal plan and unit sales expect

Regional and market technical reviews and team meeting/webinars. Monthly review of product and technician performance within assigned products. Coaching and providing training to team members. Difficult problem resolution, directly and indirectly Pre Sales Support Assist with prospects and proposals. Initiate new business Post Sales Customer Support Complex problem resolu

Seek out new customers and collaborate with existing ones by offering a variety of solutions to improve their business; you will have to make it a priority to take exceptional care of your clients Be able to thrive in a fast paced environment; you must be driven to succeed and willing to strive to be the best You must bring a high level of energy and be committed to achie

Maintain tool kit, supplies, and accurate inventory for assigned territory. Perform preventive maintenance and adjustment of photocopiers Repair photocopiers, copiers at the site location. Includes complex disassembly, cleaning, and replacement of individual parts, reassembly, testing and adjustment. Troubleshoot equipment to determine the cause of malfunctions. Estimate

Identify and schedule the necessary resources needed to properly address customer's needs. Create customized curriculum to properly address and train each specific customer and their unique workflow needs. Conduct customer training following customized lesson plans and training curriculum on office product solutions (digital systems/software, production print systems/soft

Responsible for pre sale technical discovery, business process analysis, and development of customized solutions to fit a client's requirements. Work with KMBS 3rd party providers & Line of Business owners in crafting customer solutions & presentations Maintain and manage individual sales activities and opportunities in the CRM Management System. Build pipeline and foreca

Professionally represent the company as responsive, reliable, and customer oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follo

Oversee the life cycle of a sales order from initiating the deal, setting up the client executed lease and maintaining contracts to validate accuracy and efficiency. Creates strong morale and acts as a supportive leader to the team Seek to increase efficiency and productivity by suggesting streamlined processes and automating where possible Continual contract review and m

Maintain and repair MFPS and resolve customer complex printing issues, mentoring team members. Maintain effective relationships with his/her customers and sales On site service of MFPs, parts management, time and call management, learning new technologies, accurate record keeping, lead product advocate meetings Lead referrals, assists with customer assessments and solutio

You will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients. You will conduct outbound calling every day to set face to face appointments, ensuring outstanding customer service though regular follow ups, reporting regularly to a branch office. You will establish and s

You will seek out new customers and partner with existing ones offering targeted solutions to improve their businesses using a consultative sales approach. You will conduct outbound calling every day to set face to face appointments and meet with clients, reporting daily to a branch office. You will learn and demonstrate the benefits of all Konica Minolta products, servic

Collaborate with Konica Minolta Business Divisions /Organizations in driving the sales of professional services offerings for all local, regional major, enterprise and global accounts. Provide subject matter expertise to the professional services practice, helping to deploy the strategy as it relates to professional services, providing pre sales and post sales consulting

What You'll Do Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery Ability to drive to customer sites within assigned territory, track inventory supply and

Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery Ability to drive to customer sites within assigned territory, track inventory supply and keep customers