Contact center managers hire, train, prepare, and empower their staff members to provide excellent service to clients and customers. They set objectives, analyze contact center metrics, ensure that the company and staff meet goals, and provide reliable, efficient support for clients and customers. Roles and Responsibilities Lead a team of Team Leads/ SME's and training to

Position ServiceNow Principal/Lead Developer PHILADELPHIA, PA ONSITE LOCATION WORK HYBRID MODEL MUST BE ABLE TO WORK ONSITE 3 DAYS/WEEK About Us Cognizant is one of the world's leading professional services companies, redefining our clients' Business, operating, and technology models for the digital era. Our unique industry based, Consultative approach helps envision, bui

Participate in EUC Field Service transition activities. Assist and be part of Knowledge gathering and documentation from External Customers and/or Incumbents Analysis of Service provision and resourcing based on SLA's, Assets, Call Volumes, Site criticality and customer requirements. Due Diligence with customer prior to RFP & BAFO submissions. Attend Customer agreed locat

Senior DevOps Engineer AWS and Azure Experience 7+ years Location Orlando, Florida Remote Skills set Multi cloud (AWS & AZURE), Terraform, Ansible, CI/CD Jenkins, Kubernetes, ECS, HELM, Groovy, Python, or Shell Scripts. W ork on the design and implementation of our public Cloud infrastructure (AWS/Azure/GCP) including CI/CD Jenkins, provisioning, sizing, and Infrastructur

Candidate should have strong Service Delivery Management and support experience with demonstrated ability of 15 years. Should have prior experience working in a production support project The day to day task requires the ability to tackle production down situations under tight SLA deadlines, Root cause, and problem resolutions. They should also follow up Proven skills on

Cognizant is a leading Global Consulting firm and we are hiring a Multi Funtional Technical Architect for our Digital Services practice. This Adobe Architect will be located in Des Moines, Architect and will be onsite working with our clients. This role is pivotal in driving our digital transformation initiatives leveraging Adobe AEM to deliver exceptional value to our cl

Translates user requirements into design for new software or extensive software revisions. Creates high level architectural specifications, while ensuring feasibility, functionality, and integration with existing systems and platforms. Provides expertise on cross application implications. Approves business requirements, estimation, functional specifications, testing strat

8 + years of Experience Insurance (P&C) experience preferred. Experience working in Agile and Waterfall projects Team management, leading cross functional teams. Should have Cloud and Devops knowledge and prior experience in leading cloud hosted applications/ projects Should have .NET ( C#, ASP.NET, WCF, MVC,. Net Core) & SQL Server experience Should have very good commun

Build trusted relationships with client stakeholders Understand the client environment, issues, and priorities Work with clients to define their problems and co create solutions Drive RFPs / proactive bids with regards to renewals, extensions, and expansion Tracking of healthcare industry trends relevant to client business and bring forth proactive ideas and solutions wit

Build trusted relationships with client stakeholders Understand the client environment, issues, and priorities Work with clients to define their problems and co create solutions Drive RFPs / proactive bids with regards to renewals, extensions, and expansion Tracking of Health Life Sciences industry trends relevant to client business and bring forth proactive ideas and sol

Cognizant Technology Solutions in LSMG is seeking for a Senior Automation Engineer who could join our team of Engineering professionals in a permanent role. Our strength is built on our ability to work together. Our diverse set of backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us

APIM Developer who has knowledge of o APIM Development o APIM Policy management o API Proxy creation and management following Microsoft recommended best practices. o Authentication using Azure AD or Okta o Basic understanding of Terraform and can understand and extend the base code. o Familiarity of Azure DevOps Experience with Migration of current platform (APIGEE, Axway

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ 100, is ranked 195 on th

Build trusted relationships with client stakeholders Understand the client environment, issues, and priorities Work with clients to define their problems and co create solutions Drive RFPs / proactive bids with regards to renewals, extensions and expansion Track of industry trends relevant to client business and bring forth proactive ideas and solutions Serve as the day t

Manages all activities related to the staffing and operation of a deskside support team Plans, prioritizes, and schedules deskside support activities to ensure continuity of service Leads, directs, evaluates, and develops deskside staff to ensure that users receive competent and timely service Analyzes deskside support inquiries to identify recurring problems, recommend s