Service & Support Uncovers sales opportunities through analysis, reporting, and daily support operations. Works directly with individuals to address issues and respond to inquiries. Determines target needs and provides resolution. May serve as the main point of contact for clients throughout sales process, and assists in calls or presentations intended to solicit business

Loan Portfolio Management Manage loan portfolio from preliminary information through financial gathering, application, ordering appraisal, ordering flood certification, scheduling closings, completing required paperwork, review of documentation, booking and funding of loans while meeting tight deadlines. Collaboration Works closely with internal and external partners (ban

Technology Strategy & Roadmap Assist in the development of a comprehensive technology strategy that aligns with the Internal Audit Department's overall strategic objectives. Identify current and future technology needs and gaps within the department. Establish short and long term roadmap to address these needs and achieve the department's desired future technological stat

Operations Support Addresses operational client service questions and inquiries. Researches, resolves, and communicates updates to the appropriate parties. Assists with time sensitive operational projects and deadlines. Ensures all unsolicited client trading requests are executed correctly and in a timely manner. Account Servicing Creates, maintains, and updates client ac

Process Improvement Identify opportunities to enhance documentation processes and implement improvements to increase efficiency and effectiveness. Create and Maintain IT Process Documentation Develop and update a variety of documents, including policies, standards, and procedure guides, ensuring accuracy, clarity, and compliance with company standards. Collaboration Work

Facility Support Oversees maintenance and repairs efforts towards the functionality of Bank facilities. Dispatches and ensures timely completion of work order requests. Manages preventative maintenance activities and schedule to minimize disruption in business operations. Performs facilities inspections, provides reports, and develops effective asset management strategies

Engage with SVB's complex and strategic payment processing clients to become a trusted strategic advisor and main point of contact for anything related to the clients' embedded payments programs. Grow and evolve these clients' payment programs, help navigate compliance topics, clear operational hurdles, and identify and manage risks. Collaborate with internal stakeholders

Change Management Leads change management projects and strategies including development, execution, and direction of multiple projects concurrently. Formulate innovative strategies that integrate seamlessly with business objectives, mitigating potential risks, and minimizing operational impact. Conduct stakeholder analyses and assess change impacts to develop tailored com

Operations Support Addresses operational client service questions and inquiries. Researches, resolves, and communicates updates to the appropriate parties. Assists with time sensitive operational projects and deadlines. Ensures all unsolicited client trading requests are executed correctly and in a timely manner. Account Servicing Creates, maintains, and updates client ac

The essential functions of the job include, but are not necessarily limited to, the following Operational oversight for a branch location, ensuring compliance with all branch operations policy and procedures Research and resolve transaction/cash discrepancies Hiring, supervision, and performance management of service line associates Processing transactions accurately and

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Engage with SVB's complex and strategic payment processing clients to become a trusted strategic advisor and main point of contact for anything related to the clients' embedded payments programs. Grow and evolve these clients' payment programs, help navigate compliance topics, clear operational hurdles, and identify and manage risks. Collaborate with internal stakeholders

Engage with SVB's complex and strategic payment processing clients to become a trusted strategic advisor and main point of contact for anything related to the clients' embedded payments programs. Grow and evolve these clients' payment programs, help navigate compliance topics, clear operational hurdles, and identify and manage risks. Collaborate with internal stakeholders

Identifying Requirements Works with internal stakeholders to help define requirements and communicates them using specifications, reports, project plans, or other forms of documentation. As the primary interface between the Business and Technology you will be required to analyze and validate published Business Requirements to be converted to system requirements allowing d