As a Senior Principal Security Engineer, you will play a critical role in our cyber security function to ensure enterprise and client data is secure. You will help Assesses the risk of new vulnerabilities and zero day threats and report recommendations. Act as an Incident commander for all the P1 and P2 incidents, ability to work with multiple stakeholders and influence t

As a sales technology professional with field experience, the ATS provides pre sales technical support of the sales process across Citrix Products and Solutions. As part of the sales team, the ATS is responsible for assessing the potential application of Citrix products to meet customers' business needs. Work with internal and external partners to maximize territory & acc

More than 100 million users around the globe rely on Cloud Software Group (CSG) to help them adapt, transform, and meet the challenges facing every modern enterprise across private, public, managed and sovereign cloud environments. We enable our customers to evolve, compete and succeed leveraging our software franchises for and across data, automation, insight and collabo

Primary evangelist of CSG value and opportunity w/in assigned partners Ensure integration of CSG priorities and strategies into partner's GTM approach Develop, execute and ultimately accountable for joint business planning and mutually beneficial outcomes within partner base Ensure partners are strategically enabled on CSG products and GTM' orchestrate (w/enablement team,

MSP/ISV management across dedicated set of customer accounts. This includes establishing strong communication with Executive sponsors and key stakeholders within the assigned customers. Ensure Customer Retention and Expansion within dedicated MSP customers by leveraging CSG resources to ensure customer satisfaction and technical performance and continuously articulating t

As a member of the Commercial Portfolio team, your responsibilities will include creating strategic engagement plans to be provided to the applicable sales account teams to fulfill and build on. Depending on the opportunity needs, your role may be client facing, where you will be expected to manage the end to end Deal Cycle for strategic, large, complex or highly competit

Responsibility CSP bookings across dedicated customer base Delivery of key reports, sales forecasts, and pipeline analysis Manage negotiations of MSP 2.0 transition opportunities and expansions Work with MSP customers to understand their business needs and drivers to identify expansion opportunities for CSG solutions Build a network of stakeholders and executive sponsors

CSP correction for req # R100981 About Us Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud based products to get work done fr

Handle high priority and urgent tickets with precision while ensuring adherence to Service Level Agreements (SLAs) aligned with business objectives. Respond to requests from sales representatives via cases, following pre established procedures and guidelines. Proficiently document and track tickets, coordinating appropriate responses with a customer centric approach. Demo

Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business an area where we see growth potential. This business unit is unique, and we certainly aren't afraid to stand out from the crowd

Legal @ Cloud Software Group We are a tech forward Legal department we are data driven and embrace new technologies to automate and simplify our processes. You will work with a diverse group of attorneys around the globe and gain exposure to many different practice areas. The goal of the Legal Operations team is to enable our attorneys to focus on the highest value tasks

Handle high priority and urgent tickets with precision while ensuring adherence to Service Level Agreements (SLAs) aligned with business objectives. Respond to requests from sales representatives via cases, following pre established procedures and guidelines. Proficiently document and track tickets, coordinating appropriate responses with a customer centric approach. Demo

Manage and run end to end sales cycles across multiple industries / verticals that provide significant customer value, contributing to TIBCO's financial and strategic objectives Build and execute on sales strategies in partnership with our Hyperscalers to meet or exceed new logo bookings targets for assigned territories. Understand customer and prospect pain points and pr

The Senior Employee Relations Representative is responsible for investigating and resolving employee relations that are moderate to complex complaints and conflicts in the workplace. You will work with our HR Business Partners and Managers to administer the Corrective Action Process, investigations and other ER cases. This role serves as an advisor to managers and senior

Provide technical support for Jaspersoft products for our enterprise customers during the PST business hours, with a Salesforce based ticketing system as the primary communication platform Provide phone/email/Webex consultation to debug customer problems of medium and high complexity Escalate cases to the Support management and/or the Engineering team to create workaround