Account Servicing Performs complex data entry, processing, and documentation. Ensures accuracy and compliance with all rules and regulations. Operations Performs advanced operational tasks, manages vendor and associate inquiries. May lead team in direction and success of daily activities. Business Expertise Acts as a resource in area of work. Performs process troubleshoot

The Director of Customer MDM will drive the design and execution of a modern, SaaS based Customer MDM platform that enables a single, trusted, and connected view of our customers. This role will be pivotal in advancing FCB's customer data strategy across finance, compliance, marketing, onboarding, and customer experience functions. Business Strategy Partners with senior l

Product Management Lead, manage, and contribute towards multi functional workstreams (functional and technical) around core payment facilitation product and the embedded payments business. Product Strategy Proactively help guide the product strategy, contributing towards the development of go to market approaches, product vision, and roadmap development/management. Progra

Enhanced Due Diligence Reviews Perform thorough EDD reviews on new and existing clients engaged in the broader Crypto ecosystem, ensuring compliance with regulatory requirements and internal policies. Conduct in depth analysis of client profiles, business activities and ownership structures to assess money laundering, terrorist financing and other financial crime risks. R

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Team Management Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate

The essential functions of the job include, but are not necessarily limited to, the following Proactively engaging customers in conversation about their financial needs Opening deposit accounts and ancillary banking products Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team mem

Once Here you Will Join a pod of developers and automation engineers supported by a product manager and scrum master, and collaborate with other Online Banking pods. Collaborate with Product and business owners to understand the business domain & products sufficiently to suggest best design / implementation to meet user needs with respect to functionality, performance, sc

Sales Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, repre

Develop and execute a comprehensive AI fluency and engagement strategy to enhance understanding and adoption of AI across the enterprise. Partner with HR Learning & Development to design and implement an AI learning curriculum that builds foundational, role based, and advanced AI capabilities. Lead creation of AI awareness and education campaigns, including events, worksh

Analyze enterprise demand, capacity, resource utilization, and delivery data to produce insights that directly support portfolio prioritization and sequencing. Develop data driven recommendations that improve visibility into work intake, strategic alignment, funding impact, and cross portfolio dependencies. Identify trends, patterns, and anomalies that may impact prioriti

The Relationship Advisor "RA" manages a portfolio of Commercial Banking Clients and is responsible for client onboarding, client servicing and proactive client solutioning. A key member of the client's relationship team, the RA serves as the client's dedicated point of contact for deposit and cash management banking needs. New Client Onboarding Leads client's onboarding j

Supporting the portfolio management team , including ass istance with monthly diligence and draws on construction loans, work ing on amendment and waiver requests, involvement with upsizes and extensions for existing deals , and helping respond to internal and external audits. Assisting on deals for which we are Administrative Agent including communication of construction

As a Senior Software Engineer, primary responsibility will be towards the development and support of CIAM and Fraud solutions/projects. The Senior Software engineer will be responsible for all software aspects within the team including research, design, technology insertion, development, testing and supporting them. Design and develop technical solutions that meet user ne

Solution Design CIAM & Fraud Design end to end CIAM and fraud aware identity solutions Authentication and federation (OAuth 2.0, OIDC, SAML) Okta Identity Engine for adaptive, risk based authentication Universal Directory for customer identity profiles and attributes Multi factor authentication (MFA), step up and recovery flows Design identity flows that integrate fraud s