Analyze and develop solutions addressing customer Electronic Data Interchange (EDI) and punchout catalog needs. Qualify, develop and implement EDI and punchout catalog partnerships with Uline's customers. Serve as liaison between Uline's eCommerce, Sales and IT teams and our customers. Assist with testing new EDI and punchout catalog implementations and troubleshooting is

Define Uline's automation strategy by collaborating within the IT department to understand requirements and build solutions that meet business needs. Design, develop and maintain automation playbooks to support continuous integration, testing and deployment. Manage Ansible automation platform and work with the DevOps team to optimize automation workflow quality, minimize

Build and maintain rapport by delivering excellent customer service via phone and email in a call center environment. Own an assigned portfolio of past due accounts. Maintain low portfolio aging by conferring with customers to determine reasons for overdue payments. Meet and maintain department goals while multitasking in a fast paced environment. Collaborate with a team

Work with IT security staff in maintaining the integrity of our systems and data with a focus on security controls, risk management and resilience. Mentor associates and interns by offering technical guidance and expertise on tasks and projects to ensure continuous development of our IT security team. Collaborate with IT and other business teams to develop robust security

Apply industry best practices and cutting edge techniques to design, develop, test, deploy, support and maintain sophisticated web applications based on business requirements. Enhance and support our world class e commerce and mobile sites, along with sales, intranet and internal web applications. Collaborate closely with the development team to ensure process consistency

Collaborate with other Business Analysts to maintain processes and overall functionality within Oracle EBS. Work with teams throughout the company to build and improve current business processes within Oracle EBS. Adhere to existing development and deployment standards. Work with our Oracle EBS vendor to ensure and deploy best practices. Lead training and change managemen

Support concept development for a wide range of projects, including print, social media and web. Support a dedicated team in maintaining a unified look across all designs ensuring brand standards are met for a variety of products. Under the guidance of the Senior Art Director, collaborate with the photo team to assist in developing new styles and concepts. Minimum Require

Manage and lead a team of customer service reps on a daily basis. Participate in a rotational training program covering all aspects of customer service management. Set goals and provide mentoring / coaching. Perform quality monitoring on team members and provide feedback. Audit department processes and identify areas for improvement. Assist in the recruiting process to fi

Manage Uline's Oracle EBS application, providing responsive customer service to EBS users. Lead planning and implementation of large software development efforts involving multiple business stakeholders. Oversee the development team, setting strategy for designing and developing complex applications based on business requirements. Maintain knowledge of best practices in I

Strategize and execute Uline product marketing campaigns that drive Spanish paid search traffic to Uline's online shopping sites. Coordinate marketing plans with internal and external stakeholders ensuring seamless execution. Track and analyze performance metrics across various time frames, providing insights on business trends and campaign effectiveness. Propose and impl

Perform various analyses, including thorough reviews of financial statements and preparation of reports. Assess signs of possible fraud to determine account validity and protect company assets. Analyze a high volume of orders requiring credit review and answer 30+ incoming calls per day. Meet daily release deadlines to ensure customer orders are processed accordingly. Set

Manage diverse teams of facilities staff including maintenance, grounds and custodial workers. Ensure appropriate staffing levels and leadership. Accurately plan budgets, capital expenses and projects. Audit and inspect buildings, sites and equipment for appearance, repairs, and maintenance work. Develop policies and guidelines for facilities inspection, set up, maintenan

Design complex databases, tables, stored procedures, views, triggers and other database objects as well as Extract, Transform and Load (ETL) solutions. Work closely with application development project teams to ensure optimal application performance. Proactively monitor database performance, optimizing through techniques including indexing, query optimization and database

Oversee Uline's Backorder and Custom / Drop Ship operations with a focus on quality, speed and accuracy. Direct leaders on how to review and analyze department results to identify trends and opportunities for continuous improvement. Monitor and report on gross profit, returns, vendor performance and customer comments. Guide and develop team leaders by meeting on performan

Apply industry best practices and techniques to design, develop, test, deploy, support and maintain complex web applications based on business requirements using approved technologies and coding standards. Enhance and support world class e commerce and mobile sites as well as sales, intranet and internal web applications. Work with development team to ensure consistency i