Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross service products and enhance member relationships through education Understand and comply wit

Act in a consultative and advisory role to various levels and functions within the design and product teams to identify research topics and plan research initiatives for both generative and evaluative purposes Identify and analyze the user experience by evaluating/leading projects end to end; developing guides and screeners, moderate, analyze, synthesize, make recommendat

Act in a consultative and advisory role to various levels and functions within the design and product teams to identify research topics and plan research initiatives for both generative and evaluative purposes Identify and analyze the user experience by evaluating/leading projects end to end; developing guides and screeners, moderate, analyze, synthesize, make recommendat

Act in a consultative and advisory role to various levels and functions within the design and product teams to identify research topics and plan research initiatives for both generative and evaluative purposes Identify and analyze the user experience by evaluating/leading projects end to end; developing guides and screeners, moderate, analyze, synthesize, make recommendat

Supervise daily activities Ensure adequate/skilled staffing; select employees Establish performance goals and priorities Prepare, conduct and review performance appraisals Develop, mentor, and counsel staff Provide input and/or prepare budget requirements for Annual Financial Plan (AFP) Ensure section/branch goals and objectives align with division/department strategy Ens

Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross service products and enhance member relationships through education Understand and comply wit

Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross service products and enhance member relationships through education Understand and comply wit

Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross service products and enhance member relationships through education Understand and comply wit

Design, develop, and evaluate moderately complex predictive models and advanced algorithms Identifies meaningful insights from large data and metadata sources Test hypotheses/models, analyze, and interpret results Exercise sound judgment and discretion within defined procedures and practices Develop and code moderately complex software programs, algorithms, and automated

Design, develop, and evaluate moderately complex predictive models and advanced algorithms Identifies meaningful insights from large data and metadata sources Test hypotheses/models, analyze, and interpret results Exercise sound judgment and discretion within defined procedures and practices Develop and code moderately complex software programs, algorithms, and automated

Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross service products and enhance member relationships through education Understand and comply wit

Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross service products and enhance member relationships through education Understand and comply wit

Act as a primary resource for resolving complex member transactions and escalations, ensuring seamless service delivery Serve as a liaison between frontline staff and branch leadership, providing valuable insights on team dynamics, operational trends, and service opportunities Guide and support team members in service excellence, operational adherence, and professional gr

Develop and evaluate predictive models to estimate member growth, market potential, and branch demand Apply statistical and machine learning techniques to identify drivers of member acquisition and engagement, member and market behavior, and value of a market Support model validation, performance assessment, and documentation Analyze member demographic, behavioral, and ge

Develop and evaluate predictive models to estimate member growth, market potential, and branch demand Apply statistical and machine learning techniques to identify drivers of member acquisition and engagement, member and market behavior, and value of a market Support model validation, performance assessment, and documentation Analyze member demographic, behavioral, and ge