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The Senior Advocate will work closely with our Lot Attendants, Advocates and Market Leader to ensure that the customer experience runs smoothly and efficiently. We are looking for someone who is passionate about the customer experience, has knowledge of the Carvana customer experience process, and has a desire to help support teammates. SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE You must be
Posted 1 day ago
The Customer Advocate role is a unique combination of a few different things but long story short, you'll be the face of Carvana. Since Carvana's purchase process is entirely online, meeting you to receive their newly purchased vehicle will likely be the first time a customer has met a Carvana employee face to face! You'll have the freedom to go above and beyond to ensure our customers have an exp
Posted 1 day ago
Own your market and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. Generate and monitor regular reports like a boss and present to upper management... also like a boss. Be "in the trenches" with your team. Be ready to wash cars or jump into our ki
Posted 2 days ago
The duties and responsibilities listed below are intended to provide general guidelines and parameters for the job and are not intended to be a comprehensive, detailed description of the job. Detail review of customer paperwork for accuracy Troubleshoot registration issues that may arrise Consistently update customer records to ensure the most up to date information is available in our systems Che
Posted 3 days ago
Ensure each vehicle is inspected for mechanical, drivability or cosmetic concerns Wash and vacuum all inventory on regular rotating basis Complete multi point inspection on arriving inventory to include fuel level, safety features, drivability test and proper display of all company and state disclosures Maintain positive relationships with coworkers and external vendors Interacting and communicati
Posted 3 days ago
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