The Business Growth Field Trainer is a hands on position that promotes the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients. The BGFT manages Provider and Educator accounts and also seeks new opportunities to share CaptionCall services directly with eligible customers through events an

The Business Growth Field Trainer is a hands on position that promotes the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients. The BGFT manages Provider and Educator accounts and also seeks new opportunities to share CaptionCall services directly with eligible customers through events an

The Customer Experience (CX) Strategist is a senior individual contributor responsible for championing customer experiences across complex, omnichannel service and product ecosystems. This role partners closely with Product, Sales, Operations, Customer Success, Insights, Marketing, Finance, and Technology teams to identify friction, design scalable experience solutions, a

Help make a difference! CaptionCall is looking for a caring, customer service oriented installer/trainer with a passion for helping people with hearing loss communicate with the world! This hands on position is responsible for enriching lives by installing the CaptionCall phone for our customers and training them how to use it to communicate over the telephone with confid

Entry Level Position This CaptionCall Quality Control Technician is an entry level position responsible for managing the full lifecycle of returned CaptionCall phones. This includes receiving, testing, and evaluating returned devices to determine whether they can be refurbished for reuse. Reusable products are cleaned, repaired, and refurbished with any missing components

Our Mission ...Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision ...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world's leading language services providers, Sorenson combines patented technology with human centric solutio

Entry level position. Work within Main Warehouse to provide Outreach support related to equipment provided to Field Trainers and customers. Assist with overseeing and maintaining Quality Control processes to ensure equipment from our Vendor(s) meet expected functionality and performance; acceptable to distribute to our Outreach and customers. Communicate, as necessary, wi

Help make a difference! CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, d

Help make a difference! CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, d

The HR Operations Specialist I provides foundational support across the full employee experience, including employee data management, HRIS transactions, onboarding, accommodations, leave of absence (LOA) assistance, unemployment responses, and general process support. Essential Duties and Responsibilities Support payroll related processing deadlines with timely updates. M

Customer Service Agents are responsible for answering calls through videophone from Sorenson personnel and customers nationwide. Duties include account management, giving basic customer support, troubleshooting, and providing training to customers on products and services to achieve a high level of customer satisfaction. Company Summary Our Mission ...Harnessing the power

The Strategic Account Manager is responsible for managing and developing key client accounts to drive business growth and achieve revenue targets. They build strong relationships with strategic clients, understand their business needs, and deliver tailored solutions. They also collaborate cross functionally with sales, marketing, and product teams to ensure client satisfa

The Mid Market Account Manager is responsible for managing and growing a portfolio of small to mid market accounts by identifying customer needs, delivering tailored solutions, and building strong client relationships. They collaborate with internal teams to ensure customer satisfaction and account retention, analyze market trends and competitor activities to identify new

The Enterprise Account Executive drives net new enterprise customer acquisition through in person, territory based selling. This role is focused on outbound prospecting, on site meetings, and closing new business within an assigned geographic territory. This is a pure new business role with success measured by pipeline creation, deal velocity, and closed won revenue from

The State and Local Government and Education Account Executive drives net new customer acquisition across the Education and State & Local Government market. This role is focused on outbound prospecting, in person territory engagement, and closing new business with school districts, higher education institutions, municipalities, and state and local government agencies. Ess