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Job Description The NOC Engineer 1 position is the first point of contact answering phone calls and cutting tickets based on the callers needs. The person in this position is required to work in a team environment, under limited supervision and reports to the NOC Shift Manager. Responsibilities Answer incoming calls in a pleasant helpful manner Escalate issues to Senior Staff/Shift Lead/Shift Ma
Posted 13 days ago
The NOC Engineer 1 position within INOC’s Service Desk Team is the first point of contact answering phone calls and cutting tickets based on the callers needs. The person in this position is required to work in a team environment, under limited supervision and reports to the NOC Shift Manager. Due to the nature of INOC’s 24x7 support business, the NOC Engineer 1 must be present in the
Posted 30 days ago
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