Assure equitable claim service is performed in a timely manner involving commercial surety claims. Interpret bond language to determine company liability on commercial claims. Identify issues that need to be escalated. Coordinate the investigation of commercial surety claims and evaluate resolution options. Utilize information gathered to establish and maintain appropriat

Supervise direct reports, make recommendations for performance management and disciplinary action. Train subordinates to achieve goals. In addition, contribute to the new employee selection process. Supervise the claims department workflow. Distribute and allocate work to ensure efficient and timely processing of claims. Develop and maintain standard operating procedures

Manage and direct assigned territory to achieve production, marketing, growth, and profit goals. Supervise direct reports, make recommendations for performance management and disciplinary action. Train subordinates to achieve goals. In addition, contribute to the new employee selection process. Engage in effective marketing activity to promote company products and service

Investigate and settle miscellaneous claims including license, probate, fidelity, and miscellaneous surety to meet contractual obligations and minimize company exposure. Investigate and determine liability of contract bonds claims for performance and labor and material payment bonds to resolve (and/or minimize) these at the lowest possible out of pocket cost to the compan

Supervise direct reports and make recommendations for performance management and disciplinary action. Also, participate in the new employee selection process and train staff to enhance skills and promote efficient processes. Oversee the processing of customer payments in an accurate and timely manner. Develop and implement strategies to accelerate cash collections and red

Receive incoming mail and documents to be matched with file material, scanning of mail and/or other documents. Responsible for maintenance of office claim files. Alphabetize, sort and/or classify client files according to the employer's filing or tracking system. Search and retrieve information or files requested by other office staff or supervisors. Assist with correspon

Old Republic Surety Company (ORSC) is currently seeking an Assistant Underwriter Contract to join its Underwriting Support Team at our Home Office branch located in Brookfield, WI . ORSC ranks among the nation's top underwriters of contractors' performance and payment bonds, miscellaneous surety, and commercial fidelity, offering thousands of types of bonds. We ar

Old Republic Surety Company (ORSC) is currently seeking a Customer Service Representative Agency Support to join its Agency Services Team in Brookfield, WI . ORSC ranks among the nation's top underwriters of contractors' performance and payment bonds, miscellaneous surety, and commercial fidelity, offering thousands of types of bonds. We are growing across the cou

Old Republic Surety Company (ORSC) is currently seeking a Customer Service Representative Agency Support to join its Agency Services Team in Brookfield, WI . ORSC ranks among the nation's top underwriters of contractors' performance and payment bonds, miscellaneous surety, and commercial fidelity, offering thousands of types of bonds. We are growing across the cou

Set up new claim files in company claim processing system, obtain needed underwriting information, and work with adjusters on next steps. Prepare correspondence using departmental templates and adjuster scripted written copy. Compose and type inter departmental memos, letters, and claim acknowledgments, as needed. Prepare and type standard and custom reports, comparisons,

Supervise direct reports and make recommendations for performance management and disciplinary action. Also, contribute to the new employee selection process and provide employees with training to enhance skills and productivity. Provide leadership and guidance to the accounting operations team, fostering a culture of collaboration, accountability, and continuous improveme

Partner with the business and technology delivery teams to ensure business processes are understood, documented, and fit the needs of the organization. Map processes from current to future state, define business and tech requirements and scope, and proactively champion change to business stakeholders and development teams. Ensure process documentation is created, stored i

Contribute to company profitability and minimize losses by proper acceptance or rejection of all types of bonds, primarily contract bonds, and by effectively underwriting a large volume of submissions and the larger submissions presented to the office. Act as liaison between agent, contractor and branch to maintain good public relations and facilitate resolution of underw