Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safetyproduct applications for the Federal DoD. Performs spec

This position is responsible for developing and implementing political and funding strategies for large scale public safety technology projects. These strategies will often involve developing and driving legislative initiatives, as well as advocating with both the executive and legislative branches of state/local government and the ability to get state or local elected le

Mobilize the Emergency Response Team (ERT) via PagerDuty Prepare written and verbal incident communications for distribution to internal stakeholders, external customers, State and Federal commissions Coordinate Post incident Reviews (PIR's) to drive continual improvement Prepare customer facing Root Cause Analysis (RCA) documents Monitor and continually improve incident

With remote access to customer systems, Install or troubleshoot the company's proprietary Software, identify the problematic root cause on hardware equipment such as laptops, servers, and IP cameras. Provide courteous and knowledgeable troubleshooting support over the phone, via email and in person. Ensure timely and accurate set up of all systems Phone Support during reg

include but are not limited to Engage with an assigned group of customers and/or Customer Success Advocates to understand and deliver provisioning, configuration or other technical adjustments that empower the customer to improve or expand their use of the Motorola Solutions Command Center Software or Mobile Video Software portfolio in alignment with their agency goals and

include Be the expert on our end customer experience, from onboarding to support, engagement and advocacy. Contribute to the vision for our Self service platforms based on an understanding of business, user needs, and our platform architecture. Act as a product manager manager of our end customer experience develop, maintain, communicate and evolve our customer experience

As Engineering Manager, you will lead the US based scrum team responsible for development and maintenance of Interfaces for CAD systems to Integrate with 3rd party vendors/product. You will be expected to demonstrate excellent leadership, coaching, and communication skills. You will lead the definition of engineering requirements, architecture, establish processes and eng

Bring positive customer experience practices to cybersecurity product compliance efforts, ensuring that our products meet the highest security standards while enhancing user experience. Perform cybersecurity product compliance activities to support our business goals, conducting thorough assessments and audits to identify potential vulnerabilities and control gaps. Engage

Our Professional Service Specialist (PSS) works side by side with our Sales teams and plays a critical role in the deployment of services for our most strategic accounts. The PSS have a strong understanding of the product and are able to set up, upgrade, and get the most out of our hardware and software solutions. Ideal candidate is someone who is passionate about our pro

By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenges. Senior Customer Success Man

By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenges. Senior Customer Success Man

We are looking for a candidate with experience in managing support staff including; customer service, pre recovery processing and escalated account scenarios. Candidates need to be well rounded, flexible and driven. The Supervisor I position will be responsible for assisted tasks for their Manager and daily tracking of all case workers in the MVTrac Recovery division. A s

This is a customer facing position that relies on solid presentation skills, experience with a wide variety of audiences and a deep knowledge of various public safety agencies. Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude. Public Safety industry experience is

This position is open for DoD SkillBridge candidates only. Note The candi date MUST reside in or be open to relocation to OH, MI, MN, WI, SD or ND. The System Engineer will take responsibility for and oversee all technical aspects of the assigned project from award until system acceptance. This involves Final Design and implementation of the radio network accounting for i

Lead and execute long term agreements through formal RFx methodologies. Analyze spend data and industry dynamics to identify, prioritize, and launch sourcing initiatives. Identify value/ savings opportunities, processes, and best practices. Establish positive relationships across the business units to ensure active and early participation in supplier related matters. Lead