s . Identify risks, emerging threats, and industry trends to inform long range security planning. Establish metrics, KPIs, and dashboards to measure and report on security posture and program maturity. Champion a security by design mindset across the enterprise. Team & Program Management Lead, mentor, and grow a multidisciplinary security team while partnering with other s

Lead all aspects of Workday integration development and maintenance Monitor, t riage , and resolve issues performing detailed root cause analyses while effectively communicating with impacted parties Identify process improvements and opportunities and quickly act on them Collaborate closely with third party resources and stay up to date on releases and new feature enhance

Interpret forecasting plans to provide capacity planning and interval staffing requirements to meet forecasted volume and achieve expected service level goals , leveraging WFM software Build, maintain , and optimize global schedules, including coverage models, shift structures, and intraday adjustments, to ensure alignment with forecasted volumes and business priorities.

Use SQL applications and tools to run basic SQL queries Respond to client questions, problems, and work requests on a daily basis Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers Partner with senior level team members as needed to troubleshoot and resolve customer incidents Have or dev

Use SQL applications and tools to run basic SQL queries Respond to client questions, problems, and work requests on a daily basis Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers Partner with senior level team members as needed to troubleshoot and resolve customer incidents Have or dev

Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized Help guide the resolution of critical customer incidents Lead technical success plans to ensure customers have a positive and successful experience using Relativity Be accountable for the quality of Service provided; ensuring future demand from growth and projec

s and Key Results alongside measurable leading indicators of product health and project success; drive tactics based on insights from portfolio metrics and reporting . Discover and understand internal engineering customer needs to identify approaches to superpower their productivity in critical build, test, deployment, and release workflows. Lead collaboratively and evange

Posting Type Remote/Hybrid Job Overview The Customer Success Management team partners with our customers to help them achieve measurable outcomes using the Relativity suite of products. We play a critical role in driving product adoption, demonstrating return on investment (ROI), and ensuring customers realize long term value across their Relativity journey. This role is

Support the Commercial Transactions team as the subject matter expert on the company's vendor transactions and other procurement activities by negotiating vendor contracts and analyzing risks in vendor contracting. Secondary Objective Support customer commercial transactions as a member of the Legal Commercial Transactions team. Support the Legal Operations Manager with s

s and approaches to critical assignments Be innovative. Think outside the box the when crafting solutions and considering impact Qualifications Bachelor's degree or equivalent in computer science or related disciplines 4+ years of experience managing software product development teams 10+ years of software development of commercial grade systems and applications with a pro

Posting Type Hybrid Job Overview The Advanced Software Engineer designs, builds, and operates cloud native web applications that power our business. This role blends strong technical skills with a collaborative mindset to deliver secure, scalable, and high performance solutions on Microsoft Azure while continuing to grow technical depth and architectural understanding. Jo

And Duties Review customer contracts and order forms to determine appropriate revenue recognition treatment under ASC 606 Drive monthly and quarterly revenue close, including journal entries, allocations, deferrals, reconciliations, and flux analyses for revenue, deferred revenue, and AR accounts Collaborate with Finance Operations and Billing teams to resolve discrepancie