Be readily available and approachable for all guests. Assist associates in understanding guests' ever changing needs and expectations and exceed them. Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan. Publish all GSS results in a timely manner including all GSS forms, comment cards and guest letters. Soli

Join Our Team and Be the Heartbeat of Hospitality! Are you fueled by the desire to create unforgettable experiences for others? Do you thrive in dynamic environments where every interaction is an opportunity to make someone's day? If so, we've got the perfect opportunity for you! Position Front Desk Superstar Starting Pay $16.00 per hour Why Us? At Renaissance Westerville

As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. You will assist others on the team including the Chief Engineer on building and grounds maintenance Provide a safe environment for our guests and the hotel staff by meeting all safety standards Provide

We are hiring a Breakfast Attendant! Love serving others? Making someone smile? Great at giving restaurant and entertainment advice as well as directions in your area? The hotel concierge is an important role at any full service hotel in providing the guest with the total "Guest Experience." You are the go to person the guest will come to for ideas on how to make their vi

As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. You will assist others on the team including the Chief Engineer on building and grounds maintenance Provide a safe environment for our guests and the hotel staff by meeting all safety standards Provide

The Server performs guest service in the dining room, bistro or food service outlet by making sure that all dining room guests are seated at clean and properly set up tables, that all guests receive prompt attention, have their orders promptly prepared and served, and that tables are cleaned and ready for the next guests. The server cheerfully serves guests, takes food or

Effectively direct department in providing the highest quality of service to customer at all times Develop and execute strategies to drive business in new and existing markets Establish and maintain positive business and customer relationships Understand and keep up to date with industry and competitive landscape knowledge Direct sales and marketing efforts as well as adv

Effectively direct department in providing the highest quality of service to customer at all times. Develop and execute strategies to drive business in new and existing markets. Establish and maintain positive business and customer relationships. Understand and keep up to date with industry and competitive landscape knowledge. Lead sales and marketing efforts as well as a

As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. You will assist others on the team including the Chief Engineer on building and grounds maintenance Provide a safe environment for our guests and the hotel staff by meeting all safety standards Provide

Provide the highest quality of service to the customer at all times. Quick and timely responses, immediate communication to the properties, develop professional long term business relationships. Excellent time management, self management and self motivation. Must be able to fill schedule with continuous stream of customer contacts on property, on location or via the telep

As the Sales Manager, you will Always provide the highest levels of customer service to internal partners and external clients. Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communique that is representative of Concord Hospitality via all avenues of communication. Demonstrate excellent tim

Being the Sales Manager at a Concord Hospitality property means you hold an important key to the hotel's success. You will develop and foster hotel business through direct sales, marketing, telemarketing, direct mail, and tours of the hotel for both guest rooms and event space. Responsibilities Foster Business with proactive and reactive sales efforts. Provide excellent c

Prepare food of consistent quality following brand recipe cards Proper Documentation on all food containers with adherence to rotations per SOP Practice safety standards at all times Report to work in full clean uniform on time and ready to serve Cook orders with adherence to guest requests/special needs in a positive manner Be proactive with ordering and pars, food prepa

As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner

As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by Processing credit card transactions and other (restaurant, events, lounge) for the day Handling phone system, transferring calls, reservations, etc Verify, balance and review hotel room availability Perform Check in and Check out procedures Administer