TPR Archer Process Design & Data Maintenance Translate regulatory requirements into program elements (SOC/SOX, Consumer Data Privacy and Protection). Identify, prioritize, and lead process and system enhancements, manage defect tickets to resolution. Develop associated change management plans and training. Develop enhancement projects (write requirements, develop, and exe

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Prepares analysis and presentation materials for Comerica Incorporated Board of Directors, Comerica Bank Board of Directors, executive level committees, and regulators as needed, including peer analysis. Assists senior analyst with forecasting current and future position of Parent Company Cash and Bank Dividend capacity; monitors daily cash. Assists senior department memb

Coordinate and manage all verbal and written communications with banking regulators. Provide guidance and serve as a resource on bank regulatory issues and interactions. Identify and communicate key themes and updates from regulator interactions across the organization. Maintains effective reporting and communication routines to achieve enterprise understanding of key reg

Design and Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical architecture and

Line of Business Knowledge Advisor Knowledge Extensive knowledge of or ability to learn and understand end to end processes to be able to serve as a subject matter expert for operational performance issues that arise. Responsible for more complex business areas. Trend Knowledge Collaborate on business and industry trends that present opportunities and advise the Line of B

Leads a team of risk and control colleagues. Develops and executes on plan to assess the controls within the line of business. Engages with business leaders and holds them accountable as risk and control owners. Performs standard and thematic risk reviews of processes, identifying new risk and control themes and trends, leading special projects, identifying, and executing

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Third Party Risk Program Administrator Third Party Risk Lead reports to the Third Party Risk (TPR) Manager. Responsible for managing, executing, and improving governance and infrastructure elements of Comerica's TPRM program. Assist in governance committee reporting and communication of TPRM initiatives. Monitor regulatory developments and emerging risks that impact TPRM

Design and Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical architecture and

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Participates in industry forums to stay abreast of all fair lending laws and regulations. Maintains the Bank's fair lending and responsible banking policies, procedures, standards, and Program documents. Continuously assesses and enhance the Program, incorporating industry best practices Advises senior leadership on fair lending implications of new products, services, or

Amazon call flow monitoring and Agent re skilling. Monitors Key Performance Measurements (KPM's) as identified by GFT management team to ensure compliance. Support department managers in the day to day operations of Global Funds Transfer and all aspects in the processing of incoming and outgoing wire transfers and customer service issues. Responsible to assist in the deve

Ongoing Monitoring Oversight Review supply agreements, contractual terms, and relationship management oversight requirements. Develop an understanding of line of business operations, their complexities, trade offs and impacts when outsourcing products and services. Create and manage the framework for key metrics or key performance indicators, associated with outsourced se