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Aftermarket Sales Clerk
Milwaukee, WI
Job Description
We are seeking a skilled customer-focused Aftermarket Sales Representative to join our team. The ideal candidate will have excellent computer skills, proficiency in MS Office applications, and the ability to efficiently look up part numbers. Prior experience in an inventory handling role working with a large variety of mechanical and/or electrical SKUs, such as Autozone, Home Depot, Grainger, or similar, is essential.
Duties
Requirements
Equal Opportunity Employer – Minorities/Females/Disabled/Veterans
EOE – Minorities/Females/Disabled/Veterans
Equal Opportunity Employer – M/F/Disabled/Veterans
EOE/Drugfree
Duties
- Preform data entry for customer jobs.
- Answer, screen and forward incoming phone calls.
- Respond to inquiries via email and phone.
- Keep customer and job data records up to date.
- Perform other clerical duties such as filing, photocopying, transcribing and faxing
- preform cost quotations for customer orders.
- Assist customers in identifying and purchasing aftermarket spare parts.
- Use ERP systems to look up and manage part numbers, inventory, and orders.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Maintain accurate records of sales, customer interactions, and inventory.
- Collaborate with other departments to ensure timely delivery of parts.
- Stay updated on product knowledge and industry trends.
- Occasional travel to customer locations.
- Handle multiple tasks efficiently and accurately in a fast-paced environment.
Requirements
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Having a mechanical aptitude is a plus
- Knowledge of tools and assembly is a plus
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service focused
- High school degree
Equal Opportunity Employer – Minorities/Females/Disabled/Veterans
EOE – Minorities/Females/Disabled/Veterans
Equal Opportunity Employer – M/F/Disabled/Veterans
EOE/Drugfree
Job Summary
Start Date
Immediate
Employment Term and Type
Regular, Full Time
Hours per Week
40
Salary and Benefits
23$ to $25 per hour
Required Education
High School or Equivalent
Required Experience
2+ years
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