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Quality Manager - 1st shift - Direct Hire
Oak Creek, WI / Franklin, WI / South Milwaukee, WI
Job Description
Key Responsibilities
Quality Management System (QMS) Development & Oversight
Quality Management System (QMS) Development & Oversight
- Establish, implement, and maintain a comprehensive Quality Management System in alignment with ISO 13485, FDA 21 CFR Part 820, MDSAP, and MDR requirements.
- Ensure compliance with all applicable medical device regulatory standards and customer requirements.
- Develop and document quality processes, policies, and standard operating procedures (SOPs) to support production startup and scale-up.
- Lead the site’s efforts to obtain and maintain relevant quality certifications and regulatory approvals.
- Oversee all product quality control and quality assurance activities from incoming inspection through final release of finished products.
- Review and approve product releases to ensure full compliance with specifications and regulatory requirements.
- Partner with production, R&D, and engineering teams to implement robust in-process controls and drive defect prevention strategies.
- Lead root cause investigations, CAPA development, and risk management activities to ensure effective and sustainable corrective actions.
- Build, mentor, and lead a growing team of 6–7 quality professionals.
- Provide training and guidance to ensure adherence to QMS requirements and promote a strong culture of quality and accountability.
- Collaborate closely with cross-functional leaders (Operations, Engineering, Supply Chain, and Regulatory Affairs) to drive quality alignment across the organization.
- Establish and maintain a customer feedback and complaint-handling system in accordance with regulatory requirements.
- Collect, analyze, and report post-market surveillance data to identify trends and guide continuous improvement initiatives.
- Conduct regular quality review meetings to assess product performance, customer complaints, and audit findings—developing actionable improvement plans.
- Lead internal quality audits and prepare for external audits from regulatory agencies and notified bodies.
- Drive management reviews by providing data-driven insights, key performance indicators (KPIs), and recommendations for system enhancements.
- Bachelor’s degree or higher.
- 5+ years of progressive quality management experience in the medical device industry, preferably with Class II or III devices.
- Deep understanding of ISO 13485, FDA 21 CFR 820 (QSR), MDSAP, and MDR quality system requirements.
- Experience with 3D printing/additive manufacturing processes and familiarity with their quality control challenges.
- Proven success in establishing or scaling quality systems in a new or expanding facility is highly preferred.
- Strong leadership, team-building, and organizational skills with the ability to thrive in a fast-paced start-up environment.
- Excellent communication, analytical, and problem-solving skills with a continuous improvement mindset.
Job Summary
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
1st Shift
Salary and Benefits
100k/Year
Required Education
Bachelor's Degree
Required Experience
5+ years
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