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Job Description
Install, provide training, and support of applications within the MiTek Production Software Suite at our customer locations. This position would be concentrating on production software, with focus on MiTek Production, BoardStretcher, MVP and ShopNet. In addition, the National Technical Representative acts as a liaison to the customer to provide software support and training, consultation to improve customer productivity and overall business operations using the MiTek software. Assistance shall include installation, system configuration, network interaction, feature usage, enhancement needs and system behavior.Job Responsibilities & Requirements
- Provide training support to MiTek customers for all of the following MiTek software, Production, BoardStretcher, MVP.
- Be able to install the following MiTek Software. MiTek Suite, Production, BoardStretcher, MVP.
- Basic knowledge of Microsoft SQL
- Support of the CDS system
Qualifications
- Associates Computer and Information Science preferred or
- National Vocational Qualification (NVQ) Architecture preferred
- 2+ Years Work experience in the Truss industry. preferred
- Able to use Microsoft Office Applications
Soft Skills
- Problem solving skills to trouble shoot problems or come up with alternate solutions.
Additional Requirements
- Valid drivers' license and proof of auto insurance required.
- 90% Travel Nationally
Physical Demands
- This role is primarily performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. As part of the essential functions of this role, the individual will need to access a factory and be exposed to temperature changes. This may will result in being exposed to noise, vibration, chemicals/fumes and navigate around factory machines.
MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry toimprove efficiencies by optimizingthe balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.
MiTek is an E-Verify and Drug and Tobacco-Free Workplace.
We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.
For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.
www.mii.com
MiTek is an E-Verify and Drug and Tobacco-Free Workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.