A high-performing Assembly Technician ensures all Handle-it products are assembled, tested and shipped out to our customers safely, undamaged, and in a timely manner. I pride myself on quality-assembled equipment, low return rates and happy customers. I take ownership of all my building, fulfillment, shipping and maintenance activities, but my main goal is to help Handle-it attain our on-time shipping rate of 90% or better and keeping our incident/return rate to a minimum. I am successful when we as a company and the warehouse are flawlessly executing our fulfillment responsibilities. If I do these things, I know Handle-it will grow and thrive.
Machine Building Activities:
Assemble, test, and/or install packaging equipment to customer requirements.
Implement and test optional accessories to machines as determined by the customer
Read and interpret electrical schematics, layouts, and work instructions to complete an assembly according to established guidelines and criteria.
Be able to work independently on installations, upgrades, and overhauls for packaging equipment.
Identify faulty components during the assembly process, make adjustments, and report them to management
Troubleshoot mechanical and electrical issues
Package and prepare completed product for shipping
Manage time and expectations across multiple projects
Solve problems with a continuous improvement approach
Works well in a team environment
Ensure that changes and problems are documented and communicated properly
Communicate with team members on project progress
Effectively and safely operate hand and power tools
Maintain cleanliness and organization of assigned work areas
Ability to train and teach peers and end-users
Assist other departments and functions as needed
Expected Key Results include:
Reduced shipment damage and return rate of product
Elimination of product assembly errors
On-time shipping rate of 90% or more
Positive customer satisfaction reports
Leading Indicators of Success:
Minimal open order report past dues without updated status information
Minimal customer call-backs with regards to preventable quality or operational issues
All orders assembled, packaged and staged for pick up before freight pick-up
All warehouse inventory is of sellable quality
In the warehouse there is a place for everything, everything is in its place and is easy to find