Desktop Support (Onsite)
Lakewood, NY 
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Posted 29 days ago
Job Description

Desktop Support (Onsite with travel)

This on-site position is open to any qualified applicant in the United States.

This position is Onsite and does require 50% travel between Secaucus, New Jersey, and Lake Success, New York! A qualified applicant must be local to this area!

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Practice - CIS - Cloud, Infrastructure, and Security Services

About Cloud Infrastructure & Security Services: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplaces to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud-driven modernization and workplace and operational transformation to own the business in a secure environment.

Job Duties and Responsibilities:

  • Ensure users are supported with any computer or software system issues
  • Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance
  • Deliver general training and support to team members on relevant applications and hardware
  • Responds to client inquiries and record logs of rendered support
  • Collaborate with users and address problems with any technical (hardware or software) issues
  • Provides instructions or directly sets up hardware and assists with the installation of computer software and operating system updates

Position Qualifications:

  • At least one year of work experience and have in-depth knowledge of desktop hardware and software
  • Required skills: Desktop Support - Remote and Field Services
  • Nice to have: Proficient in computer operating systems such as Mac, Linux, and Windows

Salary and Other Compensation:

The annual salary for this position is between $32,000 to $72,600 depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance, and is subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1+ years
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