Please contact your Administrator to change your authorization settings.
Ecolab is the leading global supplier of cleaning and sanitation products, programs, and services to national retail grocery stores. Known as 'Your Food Safety Experts,' our mission is to provide a cleaning and sanitation program that helps ensure our customers have clean, food-safe environments while delivering savings to their bottom line.
Ecolab is currently seeking a Principal Business Process Analyst/Product Owner for our Specialty Division, supporting Food Retail and Quick Service Restaurant customers from our Greensboro NC office.
This position plays a crucial role in the development of digital products, ensuring alignment with clients' needs and preferences and will be the main technology contact and portfolio manager for digital products. This includes leading technical business analysis efforts to develop and clarify business requirements, develop plans/schedules/deliverables to meet overall release timelines.
WHAT YOU WILL DO:
- Work as a liaison between business units, customers, and Commercial Digital Solutions (CDS technology team) to deliver digital tools focused on customer satisfaction and efficiency.
- Define the overall vision and product roadmap for the EMS mobile application and legacy platforms in the QSR/FRS businesses ensuring alignment across divisions and customers.
- Understand emerging technology trends to continue to build a robust platform strategy
- Understand audit trends, competition and customer segmentation to help facilitate digital pricing
- Be a Self-Leader who demonstrates the ability to serve as a strong team member with solid communication skills and the ability to handle multiple priorities in a fast-paced, growth environment.
- Regular stakeholder communications ensuring alignment of expectations and scope.
- Manage a team of business analysts responsible for defining and documenting customer requirements and solutions, with ownership from inception to delivery and support.
- Maintain expert product knowledge using an analytical approach to identifying opportunities for enhancements. Anticipate customer needs
- Drive customer feedback to understand the customer's challenges and working with multiple teams to define and deliver outcomes.
- Manage the product backlog including fact-based prioritization of development work.
- Actively participate in Scrum meetings and product sprints.
Minimum Qualifications:
- Bachelor's degree and 8 years of working experience or 12 years working experience.
- Team management experience, including goal setting, work planning and employee reviews.
- Product Owner experience
- Excellent communication, analytical, facilitation, negotiation and organizational skills required.
- Experience working with cross-functional teams and demonstrated ability to work well with people from different disciplines with varying degrees of technical expertise.
- Proven and consistent delivery of high-level years' experience in a technical, analytical and problem solving role
No immigration sponsorship available for this position.
Preferred Qualifications
- 8 years' experience project management and/or business analysis/requirements gathering experience.
- 6 years' experience researching new technical solutions.
- 6 years' experience writing clear and concise requirements and business communications.
- 6 years' experience developing use cases/user stories in an Agile environment.
- 6 years in process mapping and workflow optimization
- Ability to write simple SQL queries for data validation or investigation preferred.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Covid-19 Vaccine Notice
Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.