All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or status as a protected veteran. For more information regarding Evergreen's non-discrimination policies or to report discrimination, please visit the Affirmative Action and Equal Opportunity webpage at www.evergreen.edu/equalopportunity or contact the Affirmative Action and Equal Opportunity Officer at (360) 867-5371, Room 3102 Library Building, 2700 Evergreen Parkway NW, Olympia, WA 98505.

• Provide non-clinical case management for students experiencing homelessness, housing insecurity, and aging out of foster systems.
• Support the Basic Needs Center work and the Campus Food distribution through staffing the Center in conjunction with the Navigator.
• Assess eligibility and coordinate eligible student access to subsidies from the SSEH grant with Financial Aid partnership and other departments as applicable.
• Create and maintain record keeping for students served, success measures, and budgeting.
• Provide coordination of student referrals, including networking with local community partners.
• Refine intake bookings processes using technology and best practices that improves student access to housing, food, and basic needs.
• Outreach to eligible students who can use services provided, including Passport students.
• Market outreach information to faculty and staff to refer students who need housing and other basic needs supports.
• Provide general case management addressing the needs of students facing housing insecurity, homelessness, food insecurity, and other barriers that may impede a student's success.
• Coordinate with the Basic Needs Center staff to oversee AmeriCorps and student positions and the Basic Needs Center as applicable.
• Assist students to access College and/or community resources, including helping students connect with appropriate offices, generating referrals, and following up as needed with offices.
• Use creative problem solving to work with students and their needs.
• Participate in assessment and student survey processes with WSAC, HOPE Center, and others.
• Commit to continuous program improvement and assessing the pilot project to share results.
• Gather and document all data related to students served and work with supervisor for grant reporting for WSAC SSEH.
• Plan, manage, and track budget for funds each quarter.
• Provide crisis management and de-escalation techniques to distressed students when applicable.
• Provide comprehensive support to each individual student, including follow-up care, creating plans for future success, and boundary setting.

• Knowledge of housing barriers and familiarity with local community resources, community partners, and appropriate services and support networks for program participants.
• Knowledge of general needs of college students, developmental stages, and risk factors for college student population including student debt and basic need challenges.
• Skill in working with diverse and underserved populations and how intersectionality plays into barriers for success.
• Knowledge and skill utilizing case management to meet student basic needs.
• Skill in conducting campus outreach to reach eligible students.
• Ability to work effectively with students and to respond to high-need situations.
• Ability to work with distressed individuals in crisis, both immediately and in continued follow-up and support.
• Ability to work with a variety of individuals in a higher education setting, while adhering to the mission of the institution.
• Ability to create, organize, document, and maintain respectful intake and referral processes.
• Ability to foster an atmosphere that is welcoming, inclusive, and demonstrates a professional commitment to promoting diversity and working respectively with all individuals, including students, faculty, staff, and the community at-large.
• Communication skills to listen, speak, and write effectively about sensitive subjects, including interviewing skills to elicit and synthesize information and refer to resources.
• Ability to collaborate across college and community stakeholders to co-create referrals.
• Critical thinking and applied problem-solving skills to address complex and sensitive situations.
• Extensive skill in using computer applications, such as information systems/databases, Office 365 (Word, Excel, Outlook, SharePoint, etc.), and other related computer applications.
• Ability to prioritize daily work, handle competing demands, and meet deadlines, including grant reporting.
• Ability to boundary set and have constructive conversations with individuals.
• Ability to maintain professional and legal confidentiality, with an understanding of FERPA.
• Understanding of The Evergreen State College learning and teaching model.
• Ability to work in person at the Olympia and Tacoma campuses.
• Ability to work a flexible schedule, including occasional evenings, weekends, and holidays.

• Bachelor's degree in social work, social services, counseling, education, or similar field.
• Two years of administrative experience in human services or student support services.
• One year of professional experience addressing student basic needs and/or case management work in the context of K12 or higher education and public service.

• Master's degree in social work or related graduate degree.
• Experience working in a student support or teaching role in a higher education setting.

• Must provide proof of identity and employment eligibility within three days of beginning work.
• This position is part of a bargaining unit and covered by a collective bargaining agreement.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Prior to an official offer of employment, a Declaration Regarding Sexual Misconduct form must be submitted to the college per RCW 28B.112.080. The college will contact current and past employers to verify this information. Applicants who provide inaccurate information in their declaration will be disqualified and, if the inaccuracies are discovered after the applicant has been hired, it shall be grounds for termination.
• Must be able to travel between the Olympia and Tacoma campuses on a regular basis and work a flexible schedule, including occasional evenings, weekends, and holidays.