ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serves as the liaison between the Mercy Prehospital and Emergency Services Centers in Walworth, Janesville, and EMS service directors in the State of Wisconsin.
- Serves as the liaison between EMS agencies and Mercy Hospital and Trauma Center departments in Janesville and Mercy Walworth Hospital.
- Supervises the day to day operations of the EMS Training Centers in Walworth and Janesville.
- Works with the EMS Director and EMS Manager to develop and implement strategic plans and improvement processes for the EMS Training Centers in Walworth and Janesville.
- Coordinates regular educational activities and instructor assignments for regional EMS providers that are licensed and credentialed under Mercy's Medical Direction in the State of Wisconsin.
- Schedules and assists with Mercy Prehospital and Emergency Services Center's affiliation processes for all new EMS providers coming into Mercy EMS system.
- Works with Mercy Prehospital and emergency Services Center Medical Directors to develop continuing education curriculum that meets the State of Wisconsin EMS refresher guidelines.
- Develops, implements, and supervises primary education courses in accordance with established curriculum. Courses included but not limited to EMR, EMT-Basic, and Advanced EMT.
- Provides educational instruction, as needed, to EMS service providers on a monthly basis.
- Provides educational instruction in at least one and/or multiple AHA disciplines to Mercyhealth medical staff and regional EMS providers.
- Assists with the Mercy Prehospital and Emergency Services Center Simulation program scheduling and operation.
- Ensures appropriate educational and skills validation records are maintained for licensed and credentialed EMS providers under Mercy's medical control.
- Participates in the QA/QI process with EMS agencies under Mercy's medical control.
- Cooperates with schools and community organizations to encourage public interest in and knowledge of EMS programs, careers and assists groups in development or presentations.
- Completes other duties assigned by the EMS Director and/or the EMS Manager.
CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
EDUCATION AND EXPERIENCE
- Minimum of an associate's degree from a recognized college or university with fields of study in Emergency Medical Services, Fire Service, or Emergency Management fields of study or equivalent nursing degree, or Bachelor of Science in Nursing.
- Minimum of 5 years as an active EMS provider or experience as an emergency department RN.
- Two year's progressive experience in a supervisory role.
CERTIFICATION/LICENSURE
- Current State of Wisconsin EMT-Paramedic licensure. National Registry certification is preferred or current licensed nurse.
- Current AHA ACLS certification - AHA ACLS Instructor preferred or must be obtained within 6 months.
- Current AHA BLS certification - AHA BLS instructor preferred or must be obtained within 6 months.
- Ability to obtain AHA PALS certification within 6 months of hire - AHA PALS instructor preferred
- State of Wisconsin EMS Instructor 2 or Wisconsin Emergency Services Instructor certification.
- Valid Driver's license in state of residence.
ADDITIONAL REQUIREMENTS
- Passing the Driver's License Check and/or Credit Check (for those positions requiring).
- Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.
- Must be able to follow written/oral instructions.
OTHER SKILLS AND ABILITIES
- Possess familiarity with the State of Wisconsin state statutes and administrative rule governing EMS providers.
- Possess knowledge of effective instructional techniques and methodologies related to adult learning.
- Be able to work independently and take appropriate initiative to advance the Mercy Prehospital and Emergency Services Centers education initiatives.
- Possess knowledge of governmental and community organizations at the federal, state, and local levels.
- Possess the ability to communicate effectively orally and in writing.
- Possess the ability to establish and maintain effective working relationships with a variety of EMS providers, personnel, and general public.
WORK ENVIRONMENT
The noise level in the work environment is usually quiet to moderate noise levels. Occupational Exposure: Category C - No partners in the specified job classification have occupational exposure.
INFORMATION ACCESS
Partner may access patient care information needed to perform their job duties.
Education and Experience
EDUCATION AND EXPERIENCE
- Minimum of an associate's degree from a recognized college or university with fields of study in Emergency Medical Services, Fire Service, or Emergency Management fields of study or equivalent nursing degree, or Bachelor of Science in Nursing.
- Minimum of 5 years as an active EMS provider or experience as an emergency department RN.
- Two year's progressive experience in a supervisory role.
CERTIFICATION/LICENSURE
- Current State of Wisconsin EMT-Paramedic licensure. National Registry certification is preferred or current licensed nurse.
- Current AHA ACLS certification - AHA ACLS Instructor preferred or must be obtained within 6 months.
- Current AHA BLS certification - AHA BLS instructor preferred or must be obtained within 6 months.
- Ability to obtain AHA PALS certification within 6 months of hire - AHA PALS instructor preferred
- State of Wisconsin EMS Instructor 2 or Wisconsin Emergency Services Instructor certification.
- Valid Driver's license in state of residence.