V. Marchese, Inc., the premier supplier of Food Service Products in Wisconsin, is looking to fill a full-time position as a Driver Check-In CSR. Come join our team providing customers with products and services second to none including fresh fruit, vegetables, dairy, and spices. Established in 1934, this family-owned and operated business offers you an environment for continued growth that rewards hard work and dedication.
Job Summary: The Driver Check-In role is a specialized Customer Service Representative (CSR) position that involves providing onsite customer service, sales, cash handling, and gas card collection.
Responsibilities:
Answer phone calls promptly and courteously.
Enter orders for customers and transfer calls as needed.
Assist callers with their queries by gathering all necessary details.
Collect and log company property from drivers, including invoices, payments, credits, keys, I-Passes, and gas cards. Secure payments in cash bag given to Supervisor at end of shift.
Compose and send end-of-shift email to include details of paid invoices, unpaid CODs, gas card inventory, and I-Pass inventory.
Other duties as assigned.
Requirements:
Must be able to read, write and understand English.
Independent and highly motivated individual.
High School Diploma or Equivalent.
Strong communication skills.
Computer skills and typing ability for data entry.
Basic math skills.
Bilingual in English and Spanish preferred.
Customer Service experience preferred.
Flexibility in scheduling with the ability to start early in the morning or stay late as needed.