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IT Project Manager
Direct Hire
Northern Connecticut (Hybrid)
Job Description:
As an IT Project Manager, you willbedelivering ongoing IT management and solutions to the small/medium-sized business market. You will be responsible for customer onboarding, coordination, and management, playing a pivotal role in ongoing customer engagement. Additionally, you will oversee project management services for any project work undertaken, including developing project timelines, facilitating client interactions, and providing status updates both internally and with the client.
Responsibilities:
- Act as the primary liaison, delivering ongoing IT management and solutions to small/medium-sized businesses.
- Manage customer onboarding, coordination, and management, ensuring smooth transitions and ongoing engagement.
- Handle tasks such as invoicing, agreement management, and IT equipment procurement for managed services clients.
- Oversee project management services for any project work undertaken, including developing project timelines, facilitating client interactions, and providing status updates.
- Collaborate with internal teams to develop tailored IT solutions that empower our clients' success.
- Nurture client relationships and collaboratively develop solutions for mutual prosperity.
- Meet high expectations for client satisfaction and project delivery, with full support from the entire organization.
- Ensure compliance with company policies, procedures, and quality standards.
Qualifications:
- Bachelor's degree in Information Technology, Business Administration, or related field (preferred).
- 3+ years of experience in project management
- Strong understanding of IT management principles, practices, and technologies.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with clients and internal teams.
- Proven track record of delivering projects on time and within budget.
- Ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment.
- Customer-focused mindset with a commitment to delivering exceptional service.
- Experience with IT equipment procurement and vendor management is a plus.
- Project management certification (e.g., PMP) is desirable but not required.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.