To provide hands-on management for all phases of product development (custom and in-line casegoods and upholstery), including coordinating/preparing the design, specifying materials and methods, sourcing, costing/pricing, and ensuring that specifications are being followed, and work is proceeding on schedule and within budget.

ORGANIZATIONAL RELATIONSHIPS

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Review customer specifications and validate to ensure they align with supply base capabilities.
• Develop product specifications by translating customer specifications into working Bernhardt supply base specifications.
• Project manage the opportunities in pre-sale.
• Develop quality specifications.
• Inline order oversight & processing for key purchasing accounts
• Responsible for project costing and profitability spreadsheets (input)
• Responsible for project costing (conditions and assumptions)
• Responsible for project setup/ order entry throughout all internal systems for inline and custom projects
• Responsible for customer invoicing/accounts receivable
• Responsible for vendor purchase orders & processing of vendor invoices
• Responsible for customer finish panel samples
• Accountable for customer shop drawings approvals and finish approvals before releasing sample/production development.
• Ensure design and quality intent are properly executed through the sample stage.
• Clearly communicate customer expectations throughout all facets of product development, construction, design, finish, samples, production and delivery.
• Responsible for product technical review with selected manufacturers
• Participate in the review of and approval of preproduction/first article samples.
• Develop and maintain relationships with designers, purchasing groups, end users, and field sales representatives.
• Creates and executes work plans for multiple projects and revises them as appropriate to meet changing needs and requirements.
• Identifies resources needed, assigns individual responsibilities, and coordinates all efforts.
• Selects and coordinates the work of OEMs in consultation with the Purchasing Department.
• Determines costs and provides price quotations as required. Residential divisions may provide some cost work.
• Manages day-to-day operational aspects of projects and maintains constant communication with manufacturing partners and vendors.
• Facilitates the definition of project scope, goals and deliverables.

• Facilitates team and client meetings effectively.
• Hold regular status meetings with the project team.
• Keeps project team well informed of changes.
• Regularly and effectively communicates relevant project information to superiors.
• Delivers engaging, informative, well-organized presentations to internal and external groups.
• Resolves and/or escalates issues in a timely fashion.
• Understand how to communicate difficult/sensitive information tactfully.

• Possesses a general understanding of contract furniture design and construction.
• Possesses knowledge of vendor capabilities and competencies.
• Develop an understanding of capabilities and competencies for company-owned manufacturing facilities.
• Develop an understanding of the company’s overseas office's capabilities and responsibilities. (VN, CH, PHP)
• Possesses a thorough understanding of our capabilities.
• Possess critical thinking and problem-solving skills.
• Planning and organizational skills
• Decision-making
• Communication skills
• Ability to work closely with team members.
• Conflict management
• Adaptability