Oversee Rogers Behavioral Health clinical staff performance in providing treatment services.

• Ensure clinical protocol implementation in all programs at clinic and inpatient units.
• Provide supervision and promote the professional development of clinical staff working with patients.
• Ensure the clinical staff receives appropriate clinical supervision.
• Conduct fidelity monitoring with clinical staff.
• Review admission screens when assigned.
• Supervise and train master's prepared Outpatient Supervisor.
• Ensure proper follow up on patient care audits.
• Participate in staffings as needed and provide recommendations regarding treatment and discharge planning of patients.
• Maintain and assure consistent service delivery for patients according to the established standards of care.
• Develop program materials in conjunction with the Chief Clinical Officer and other content experts; i.e., handouts, fact sheets, manuals.
• Participate in supervision sessions as needed with the Chief Clinical Officer or Campus Clinical Director and communicate with the Clinic Director on an ongoing basis regarding clinical issues.
• Conduct formal training within areas of expertise as relevant to clinical care and best practice.
• Offer ongoing training, support and coaching to staff members less familiar with the specialized areas of treatment or protocols developed as part of the Rogers Improvement System.
• Responsible for oversight and completion of treatment plans.
  

Oversee Clinical Services for inpatient, partial and intensive outpatient levels of care.

• Coach and mentor clinical staff to facilitate professional growth and competence.
• Assist managers in establishing individual goals that are consistent with the mission of Rogers Behavioral Health (RBH).
• Promote a team environment by example and by problem-solving workload dilemmas.
• Interact with employees in a sensitive, positive manner.
• Understand and utilize policies and procedures manual.
• In coordination with manager, Involve the Human Resource Business Partner (HRBP) in any employee-related situation and initiate disciplinary process as needed.
• Establish regular meetings to provide timely communication and problem resolution.
• Perform employee evaluations timely.
• Display good clinical judgment and the use of good, critical thinking skills on the inpatient units, when possible, in an effort to promote clinical excellence.
• Assume the manager role on the inpatient units in a clinical capacity as needed.
• Assist managers as needed to effectively recruit and train staff according to accurate and current job descriptions.
• Assure that the competency of the clinical staff meets the established standards.
  

In collaboration with the Managers, COO and CC o

• Assist in the development of an orientation and in-service plan to attract and retain staff.
• Develop performance standards by which each staff can be measured.
• Develop competency measures within each clinical area.
• Develop and maintain job descriptions.
• Incorporate job description criteria into performance evaluation tool.
  

Work collaboratively with clinical program managers and medical staff to create an annual plan for each clinical program that:

• evaluates the clinical program structure, productivity and effectiveness;
• includes clinical development goals;
• addresses space/physical plant needs/issues;
• assures financial viability;
• meets all Joint Commission, state and federal standards; and
• emphasizes training, clinical competence, and values customer services.
  

Facilitate the use of a continuum of care to best support treatment outcomes.

• Assure clinical staff are utilizing levels of care within the Rogers system.
• Assure the development of continuum with community agencies.
• Serve as a liaison between assigned programs and to programs within the community.
• Provide training to clinical staff to orient to levels of care and strategies to improve follow-up care by patients.
  

Documentation.

• Document mental health services according to applicable regulations and payer expectations.
• Assure documentation of treatment plans, hierarchies, and psychosocial information and completeness of the medical record by clinical staff.
• Conduct periodic record audits of medical records to assure proper documentation for patients receiving treatment by clinical staff.
  

May provide direct patient care for patients in Rogers Behavioral Health (RBH).

• May conduct consultation assessments on patients in the programs.
• Work with staff to develop and update the patient's treatment plan.
• May provide ongoing care in conjunction with clinical staff to selected patients in the program.
  

Monitor clinical staff performance and provide opportunities for age-specific continuing education.

• Provide continuing education for the clinical staff, as requested and as deemed necessary, to keep staff informed of significant new developments and new skills in psychological care of patients.
• Ensure appropriate implementation of clinical staff development and staff training activities.
• Ensure the appropriate, regular performance review of all clinical staff working in RB o
• Develop, administer, and seek compliance with the bylaws, rules and regulations of RB o
  

Demonstrate understanding of Joint Commission and other regulatory agency compliance regulations:

• Involve self in the learning and the application of standards relevant to the clinical staff.
• Participate in in-services/seminars and other meetings to increase involvement and awareness of regulations.
• Involve self in the education of other disciplines regarding services provided within RB o
  

Plan effectively for department needs by working with administrative leadership with involvement with RBH budgeting process:

• Assist with the department needs to include the annual budget.
• Assist and support in managing the FTE expenditures with compliance to the FTE budget.
• Assist in managing the capital and other operational expenditures with compliance to the related budget.
• Maintain an understanding of any variance and its impact on the department budget.
• Communicate such information to the Clinic Director in a timely manner.
  

Participate in RBH committees, meetings, and team projects.

• Demonstrate punctuality and preparedness.
• Demonstrate effective chairperson skills, if applicable.
• Good organizational skills with agenda and minute preparation
• Ability to facilitate a meeting and keep it on track.
• Contribute in a positive, solution-focused manner.
  

Assist in the recruitment process:

• Complete necessary recruitment and hiring documents in a timely and accurate manner.
• Assist the Clinic Director in working with the Human Resources department in the development of an effective advertisement.
• Conduct interviews that are comprehensive, fair, and lead to a timely recruitment decision.
• Develop screening criteria for analysis of applicant's qualifications, professional aptitude, and overall quality contribution to the hospital or clinic.
  
  

Participate in the Rogers' marketing plan:

• Develop department customer service/public relations plan.
• Interact with the various hospital departments to communicate customer-related issues.
• Participate in the customer feedback process when necessary.
• Educate medical staff regarding the marketing plan.
• Participate in department service-related marketing activities.
• Participate in referral development activity.
  

Additional Job Description:

Education/Training Requirements:

• Master's degree in a behavioral science required, Doctor of Psychology preferred, licensed in the state in which the regional program is based.
• Minimum of five (5) years of related experience.
• Administrative or supervisory experience in a psychiatric setting preferred.
• Sales/marketing, patient development and/or community relations-related experience.