Duties/Responsibilities:

• Develop relationships and collaborate with the primary care teams to conduct social services assessments to determine the appropriate needs for each member
• Plan, coordinate, manage and implement support packages to help members deal with socioeconomic and medical barriers
  
• Navigate managed care plans for community services and programs
  
• Case management for social and behavioral care to allow members to self-manage health and social service support
• Accurate and timely documentation of patient encounters and sessions in all clinical management systems
  
• Proactively identify methods to improve ArchWell Health's approach based on feedback and regularly conducted surveys
• Support advance care transitions with members and their families
  
• Assist members with access to state-based prescription programs and other benefits
  

Required Skills/ Abilities:

• Experience supporting patients with need for social services
  
• Experience with screening, assessment, and planning for common social services needs
  
• Working knowledge of differential diagnosis of common mental health conditions
  
• Strong interpersonal communication skills with exceptional active listening abilities
  
• Highly empathetic, non-judgmental, and open-minded
  
• Experience in a collaborative team environment

Education and Experience:

• Fully licensed LMSW in the desired State of practice
• Master's degree in Social Work
  
• 1+ years' experience in clinical social work
  
• A problem-solving orientation and a flexible and positive attitude
  
• Mission driven and motivated to join an organization that will transform the way we deliver accessible, clinically excellent care to seniors
  
• Proficient PC skills
  
• Fluency in Spanish or other languages spoken by people in the communities we serve (where necessary)