BID/JOB ANNOUNCEMENT
Mental Health Crisis Clinician
Bureau of Behavior Health
Program: CARE
Number of Positions: 6
SALARY: $84,972
This position is open to current BIDDERS from AFSCME AND the PUBLIC including current city employees in other unions or non-union positions. Only current city employees covered under the City's Collective Bargaining Agreement with AFSCME are considered BIDDERS, these individuals are eligible to bid. Qualified BIDDERS who properly submit a bid will receive preference over any non-bidders.
BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND
1. Check the box on your profile titled "Currently employed by the City of Chicago"
2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')
3. Select your correct bargaining unit
FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION
WORKING WITH THE CHICAGO DEPARTMENT OF PUBLIC HEALTH
CDPH works with communities and partners to create an equitable, safe, resilient and Healthy Chicago.
ROLE SUMMARY
Under general supervision, the class works on cross-agency Alternate Response Teams in coordination with first responders and other behavioral health or social service professionals to respond to 911 calls for service that include a behavioral health component. These Alternate Response Teams support an overall effort to deliver specialized and compassionate services tailored to meet the needs of people living with mental health conditions, substance use disorders, co-occurring disorders, and unmet social needs who interface with the City's emergency response system; and performs related duties as required.
ESSENTIAL DUTIES
* Respond, in collaboration with other team members, to 911 calls with an identified behavioral health component and provide crisis assessment, crisis intervention, de-escalation, safety planning, referrals, and linkage to care services for residents.
* Provide case management services to patients as needed or assigned as part of response to behavioral health related 911 calls. This may include telehealth or telephonic follow-up with the patient subsequent to the crisis event to ensure linkage to appropriate community support.
* Develop and implement crisis related safety plans; work with patients, families, and other members of the Alternate Response Team to determine if the patient requires a higher level of care requiring transport to a hospital or alternate transport destination.
* Provide psychological consultation while responding to behavioral health-related calls.
* Listen to, support, and guide call takers and dispatchers at the Office of Emergency Management and Communications (OEMC)
* May coordinate with police & fire telecommunicators onsite providing support to calls received of those experiencing behavioral health emergencies
* Provide wellness support to 911 call center staff
* Conduct proactive outreach to individuals experiencing homelessness, serious mental illness, substance use disorders, and co-occurring disorders who may have unaddressed behavioral health or social service needs.
* Deliver services that are compassionate, trauma-informed, and attentive to the particular needs and values of each patient.
* Maintain accurate and timely clinical medical records consistent with CDPH and City of Chicago standards.
* Participate in team/department meetings, in-services, and supervisory sessions as required.
* Perform all duties as assigned in accordance with agency policies and procedures.
Additional duties may be required for this position.
Location: 1338 S. Clinton St Chicago, IL 60607
*Due to the nature of this position, this role is expected to work in multiple locations*
Days: Monday - Friday
Hours: 9:30AM - 5:30PM
*Hours and days are subject to change based on program needs*
THIS POSITION IS IN THE CAREER SERVICE