The position's primary duty is the management of the total operations of the door shop including profit and loss. Serves as the primary teacher, mentor and sales leader in the door shop. This position customarily and regularly directs the work of associates working at the store and, therefore, the individual in this position must possess the ability to effectively and fairly communicate with all associates ensuring that standards are kept and that goals are attained. This position is responsible for assessing employees' productivity and efficiency, apportioning the work among the employees, handling employee complaints and grievances, disciplining employees, planning the work at the shop, assessing and tracking the profitability of the door shop including sales, margin, payroll expense and delivery, achieving the sales and margin goals as outlined, visiting customers, participating in sales calls, teaching and mentoring in-store associates how to sell, and for the maintenance of the location and for preserving company assets and providing for the safety and security of the employees or the property.
Door Shop Managers are responsible for scheduling and directing of door shop employees, reviewing and teaching all safety procedures, managing inventory control, both invoicing and receiving, assisting and teaching employees how to build interior and exterior doors by hand and using the machinery in local shop, and maintaining quality control of product produced at the door shop.
Responsibilities
Sales
Profitability
Communication
Leadership
Inventory control - invoicing and receiving
Accounts receivable - bad debt
Producing estimates
Quality control
Working on the floor - teaching and building doors
Safety review with associates
Qualifications
Drives sales and attains new business for the door shop
Hires and trains new associates on company standards
Responds to common inquiries or complaints from customers
Conducts performance evaluations for associates
Regularly assigns duties to, and directs the work of, associates to ensure successful completion of daily door shop operations