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Digital Solution Area Manager
Atlanta, GA
Job Description
OverviewDigital Sales Enterprise, part of Microsoft's Small, Medium, and Corporate (SMC) and Digital Sales (DS) organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally-led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set of enterprise customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work collaboratively across teams while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have a passion for driving digital first solutions and delivering customer satisfaction, we invite you to learn more about Enterprise Digital Sales and the value we bring to our customers, partners, and one another, every day. As a Digital Solution Area Manager within Digital Cloud Acquisition, you will lead a team of highly talented and skilled Digital Specialists to drive the day-to-day execution of Microsoft's strategic business priorities. Your team will provide and sell the best-in-class cloud service and platforms to our managed customers, building the momentum for digital transformation for our customers, partners, and Microsoft. The Digital Solution Area Manager is a great sales coach and leader, has a challenger mentality, is savvy in sales-leadership practice, and contributes with vision and flawless execution of solution sales across solution areas. The Digital Cloud Acquisition team drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud. Powered by a world-class connected sales and marketing platform, this team leverages marketing insights to reach customers when and where they want to engage digitally to help solve their business problems. We're powered by the latest innovations in Microsoft Dynamics 365 to engage with customers, collaborate across our global teams, and acquire and retain new business for Microsoft. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesDeliver success through empowerment and accountability by modeling, coaching, and caring. Coach team in modern sales and communications tools & techniques to effectively reach, sell to and manage Microsoft customers using state-of-the-art sales, data, and marketing systems and platforms to deliver a connected customer engagement experience and drive customer satisfaction.Hold team accountable to meet operational standards and rigor to maintain reporting accuracy for key center metrics - including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Encourage adoption of program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities, invest in seller and managers development and skilling to drive change based on insights. Coach your team to collaborate and leverage internal and external stakeholders to develop customer and partner relationships that build, expand and effectively progress opportunities and pipeline through the sales cycle within assigned territory. Facilitate and lead internal communication with the account team and senior-level leadership to get support for your team and eliminate barriers to success. Effectively lead your team through change, keeping them motivated and focused as customer needs and market conditions evolve in a digitally enabled environment.Embody our Culture and Values
ResponsibilitiesDeliver success through empowerment and accountability by modeling, coaching, and caring. Coach team in modern sales and communications tools & techniques to effectively reach, sell to and manage Microsoft customers using state-of-the-art sales, data, and marketing systems and platforms to deliver a connected customer engagement experience and drive customer satisfaction.Hold team accountable to meet operational standards and rigor to maintain reporting accuracy for key center metrics - including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Encourage adoption of program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities, invest in seller and managers development and skilling to drive change based on insights. Coach your team to collaborate and leverage internal and external stakeholders to develop customer and partner relationships that build, expand and effectively progress opportunities and pipeline through the sales cycle within assigned territory. Facilitate and lead internal communication with the account team and senior-level leadership to get support for your team and eliminate barriers to success. Effectively lead your team through change, keeping them motivated and focused as customer needs and market conditions evolve in a digitally enabled environment.Embody our Culture and Values
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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