The Machine Delivery & Demo Coordinator is responsible for the safe transportation of Building Construction Products (BCP) and work tools to customer sites and provides equipment demonstration, training, and customer support.

Essential Functions:

• Loads equipment on a flatbed trailer safely secures with tie-down equipment, transports, and delivers to customer's site.
• Checks all equipment-related documentation for completeness and accuracy.
• Ensures demonstration of equipment is completed during pre-and post-sales.
• Performs minor troubleshooting and on-site repairs.
• Revisits and follows up with customers post-sales for additional assistance.
• Performs basic installations of work tools and accessories such as radios, display screens, and cameras.
• Checks vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.
• Maintains records, such as vehicle logs, records of cargo, and schedules in accordance with regulations, within the reporting system (Monday.com).
• Participates in local and national CAT training programs.
• Maintains vehicle in clean and in good working condition.
• Obeys traffic laws and follows established traffic and transportation procedures.
• Requires regular and punctual employee attendance.
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• General knowledge of B.C.P equipment and work tools, including their designs, uses repairs, maintenance, applications, and proper operations.
• Knowledge of routine vehicle maintenance.
• Demonstrates proficiency with current computer software, related hardware, and machine electronic systems.
• Equipment selection skills - Determining the kind of tools and equipment needed to do a job.
• Selling skills sufficient to properly instruct customers in the basic techniques for customer satisfaction.
• Excellent interpersonal and customer service skills and the ability to develop rapport with customers.
• Ability to operate B.C.P. equipment.
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
• The ability to operate the controls of a machine or a vehicle quickly and repeatedly to exact positions.
• The ability to read, write, and understand information.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Ability to work on multiple projects and deal effectively with employees and customers.
• Ability to work independently as well as as part of a diversified team.

Education and Experience:

• A minimum of one to three years of related experience is required; four or more years are preferred.
• High school diploma or equivalent required.
• A Texas Commercial Driver's License (Class A CDL) is required.
• Experience operating a 33,000 GVW diesel truck, pulling 20,000 lbs. GVW trailer.
• Bilingual preferred.

Supervisory Responsibilities:

• None

Travel:

• Travel to customer sites is expected for this position within a 200-mile radius.

Physical Requirements:

• Must be able to move objects, over time without fatigue.
• Frequently moves materials or equipment weighing up to 50 pounds.
• Safely ascends/descends with gradual or continuous progress by oneself, using 3 points of contact up and down ladders and/or equipment.
• Be able to maneuver safely and work underneath equipment.
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work.

Work Environment:

• Regularly works outdoors around moving mechanical parts and equipment.
• Required to spend long periods driving trucks; often, in heavy traffic and adverse weather conditions. Drives in both urban street and rural environments, including unimproved roads.
• Exposure to all types of weather, traffic, hazardous/toxic substances, and work in or near construction/agricultural sites.
• The noise level may be loud at times.
• Requires wearing common personal protective equipment.
• Required to perform work in cramped spaces and/or high places.

Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.