Job Information

LOCATION OF (4) POSITION(S) TO BE FILLED: DEPARTMENT OF HEALTH, LOCAL HEALTH DIVISION, STATEWIDE

Qualifications

Summary

Responsibilities

Getting Information:

1. Assess information from medical history, patient and/or parent or legal guardian and medical consults, concerning information as it relates to patient treatment.
2. Obtain information from internal or external stake holders/partners to develop, implement, and prioritize programs based on the information received.

1. Uses professional judgment to determine the most appropriate and effective treatment plan for each patient.
2. Examine teeth, gums, and related tissues, using dental instruments, x-rays, or other diagnostic equipment, to evaluate dental health, diagnose diseases or abnormalities, and plan appropriate treatments.

1. Provides general dental services to patients to prevent or eliminate dental disease.
2. Plan and coordinate public health dental programs and provide innovative leadership to improve oral health by utilizing scientifically proven methods to prevent dental disease.

1. Responds to complaints, disputes and grievances and conflicts from internal and/or external sources to maintain a positive environment.

1. Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
2. Assigns, trains, supervises, and evaluates assigned staff and their work.

1. Accurately codes procedures for services performed to meet fiscal guidelines.
2. Conducts appropriate monitoring of clinical service delivery in compliance with local, regional and state guidelines.

1. Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
2. Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
3. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

1. Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing or by telephone or email.
2. Providing guidance and expert advice to internal and external partners (local, federal and state agencies).

1. Ensure all records, reports and correspondence are completed and processed within the required timeframe.
2. Conducts or attends regularly held meetings to discuss work status, to plan for future work, to solve problems in daily work and to inform the manager and staff of any organizations changes.

1. Providing information to supervisors, co-workers, and subordinates by telephone, in written form, email or in person.
2. Communicating with supervisors, peers, or subordinates to establish and maintain effective/constructive interpersonal relationships to achieve the goals of the program.

1. Maintains continuing education (CEUs) as required by the Tennessee Board of Dentistry.
2. Research the latest dental techniques, equipment and materials for dissemination and implementation to dental field personnel, thus providing technical support and/or supervision to staff.

1. Monitor inventory equipment and/or supplies to ensure the unit has the necessary equipment and/or supplies to perform functions.
2. Submit request for expenditures to management for approval.

1. Ensure compliance with the rules and regulations prescribed by the Commissioner and the County Board of Health essential to the control of preventable diseases and maintenance of dental health.

Competencies

1. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
2. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
3. Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
4. Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
5. Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation.

1. Understanding the implications of new information for both current and future problem-solving and decision-making.
2. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
3. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
4. Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
5. Understanding written sentences and paragraphs in work related documents.
6. Using scientific rules and methods to solve problems.
7. Talking to others to convey information effectively.
8. Communicating effectively in writing as appropriate for the needs of the audience.
9. Adjusting actions in relation to others' actions.
10. Teaching others how to do something.
11. Bringing others together and trying to reconcile differences.
12. Persuading others to change their minds or behavior.
13. Being aware of others' reactions and understanding why they react as they do.
14. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
15. Controlling operations of equipment or systems.
16. Watching gauges, dials, or other indicators to make sure a machine is working properly.
17. Analyzing needs and product requirements to create a design.
18. Determining causes of operating errors and deciding what to do about it.
19. Considering the relative costs and benefits of potential actions to choose the most appropriate one.
20. Determining how a clinic or program should work and how changes in conditions, operations, and the environment will affect outcomes.
21. Identifying measures or indicators of clinic or program performance and the actions needed to improve or correct performance, relative to the goals of the clinic or program.
22. Motivating, developing, and directing people as they work, identifying the best people for the job.
23. Managing one's own time and the time of others.

1. The ability to apply general rules to specific problems to produce answers that make sense.
2. The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
3. The ability to remember information such as words, numbers, pictures, and procedures.
4. The ability to listen to and understand information and ideas presented through spoken words and sentences.
5. The ability to communicate information and ideas in speaking so others will understand.
6. The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
7. The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
8. The ability to concentrate on a task over a period of time without being distracted.
9. The ability to quickly make sense of, combine, and organize information into meaningful patterns
10. The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
11. The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
12. The ability to read and understand information and ideas presented in writing.
13. The ability to communicate information and ideas in writing so others will understand.
14. The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
15. The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
16. The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
17. The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
18. The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
19. The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
20. The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
21. The ability to quickly move the arms and legs.
22. The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
23. The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
24. The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
25. The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
26. The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
27. The ability to keep or regain your body balance or stay upright when in an unstable position.
28. The ability to focus on a single source of sound in the presence of other distracting sounds.
29. The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
30. The ability to see objects in the presence of glare or bright lighting.
31. The ability to detect or tell the differences between sounds that vary in pitch and loudness.
32. The ability to see details at close range (within a few feet of the observer).
33. The ability to speak clearly so others can understand you.
34. The ability to identify and understand the speech of another person.
35. The ability to match or detect differences between colors, including shades of color and brightness.

Tools & Equipment

1. Dental Instruments and Equipment
2. Computer
3. Telephone
4. Fax
5. Copier

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.